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Rivard Royall GMC

Memphis, TN

Overview
Employees
Reviews
Vehicles
4.7
171 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 171 reviews

June 02, 2026

Everything good She work whith me and did everything so i can drive i new yukon xl and does what i have now More

by GABRIELALCAZAR197830
Recommend Dealer
Yes
Employees Worked With
Lathasa
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Jun 03, 2026 -

Rivard Royall GMC responded

Thank you for your feedback, Gabriela! We're glad to hear that our team worked with you and ensured you could drive away in a new GMC Yukon XL. We appreciate your kind words and hope to see you again soon! Sincerely The Team at Rivard-Royall GMC

June 01, 2026

Asked for a good deal and got at least 3000 better than sunrise GMC Ask for Wells he did grwat More

by tntwilson93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wells
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Jun 02, 2026 -

Rivard Royall GMC responded

Thank you for your fantastic review, Wilson! We’re thrilled to hear that you received a great deal at Rivard-Royall GMC, and it’s wonderful to know Wells provided excellent service. We appreciate your recommendation and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

May 30, 2026

This experience buying a vehicle here is top notch. They have great knowledge and great service. The salsa rep Austin was excellentZ More

by MDBRUNSON90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

Rivard Royall GMC responded

Thank you for your outstanding review! We're pleased to hear that your experience at Rivard-Royall GMC was top notch and that Austin was able to provide you with excellent service. Our team appreciates your kind words about our team's knowledge and service. We look forward to seeing you again in the future! The Team at Rivard-Royall GMC

May 30, 2026

The dealership is customer centric. However, Austin Ward far exceeded my expectations and was a real advocate for me as the buyer ensuring a world class customer experience. I appreciat More

by normanschramm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review, Norman! We are thrilled to hear that Austin provided you with such a positive experience at Rivard-Royall GMC. It's great to know that his customer-centric approach and relaxed attitude made a difference in your GMC Yukon search. We look forward to welcoming you back again soon! The Team at Rivard-Royall GMC

May 28, 2026

Very professional; made sure we were completely satisfied; process was very easy Charles Oliver did a fantastic job More

by WJSCOFIELD318
Recommend Dealer
Yes
Employees Worked With
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Oliver
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May 29, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Rivard-Royall GMC and that Charles made the process easy and satisfying for you. We appreciate your kind words and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

May 28, 2026

The buying process was quick and easy! I found the vehicle I was interested in buying online and went in for a quick test drive and purchase.. Tasha was knowledgeable, attentive, polite, More

by a_nite
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your buying experience at Rivard-Royall GMC was quick and easy. It’s great to know that Tasha provided you with knowledgeable and attentive service. Our team appreciates your feedback and looks forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

May 27, 2026

Very kind and fast. Offered coffee when I first arrived. Called me by my name. The very best experience More

by MONKEYNURSE2005
Recommend Dealer
Yes
Employees Worked With
Idk. Excellent service
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May 27, 2026 -

Rivard Royall GMC responded

Thank you for your kind words! We’re pleased to hear that you had such a positive experience at Rivard-Royall GMC. Our team takes pride in providing excellent service, and we’re glad to know you felt welcomed. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC

May 26, 2026

GREAT JOB. THE WHOLE EXPERIENCE WAS WELL DONE. IF YOU NEED A NEW OR USED VEHICLE, OR SERVICE NEEDS. More

by A.KELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LAURA AND ADAM ARE GREAT IN SERVICE
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May 27, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful feedback! We truly appreciate your kind words about your experience at Rivard-Royall GMC. We're glad to hear that everything went well for you. If you need a new or used vehicle or have any service needs in the future, we look forward to assisting you again. Thank you for choosing us! The Team at Rivard-Royall GMC

May 24, 2026

The dealer was great to work with and made the buying process and experience very easy. More

by jimmyrneal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager called but can’t remember his name
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May 24, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review, Jimmy! We’re thrilled to hear that you had a great experience with us at Rivard-Royall GMC and that the buying process was easy for you. We look forward to assisting you again in the future. The Team at Rivard-Royall GMC

May 21, 2026

Nice people. Very prompt. Derrick was pleasant to work with and made sure we were comfortable and treated with respect. And did his job great! More

by JUDITHWALDROP70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Rivard Royall GMC responded

Thank you for your kind words, Judith! We’re thrilled to hear you had a great experience with Derrick at Rivard-Royall GMC. Our team always strives to provide prompt and respectful service, and it's wonderful to know we met your expectations. We look forward to seeing you again! The Team at Rivard-Royall GMC

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