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Rivard Royall GMC

Memphis, TN

4.7
214 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 214 reviews

August 16, 2026

Quick service Quick services and the wait time was very minimal and atmosphere was very nice More

by rnjackie99
Recommend Dealer
Yes
Aug 16, 2026 -

rnjackie99 responded

Good serves as usual

August 14, 2026

Well communicated with me. I knew what was going on most of the time. Thanks! More

by PAPAMASWEET
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 15, 2026 -

Rivard Royall GMC responded

Thank you for your kind words! We’re glad to hear that you felt well-informed throughout your experience at Rivard-Royall GMC. Your feedback is appreciated, and we look forward to assisting you again in the future! The Team at Rivard-Royall GMC

August 11, 2026

Absolutely great customer service. Knowledgeable and professional experience! Highly recommend and will use again in the future. More

by slgconway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service you received at Rivard-Royall GMC. We're thrilled to hear that you found our team knowledgeable and professional. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC

August 08, 2026

Royall was able to get me in the vehicle I wanted at a price I was happy with More

by BELIEVE.AA56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Rivard Royall GMC responded

Thank you for your review! We're glad to hear that we could help you get into the vehicle you wanted at a price that made you happy. Your satisfaction is important to us at Rivard-Royall GMC. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC

August 08, 2026

This dealership work with me to get somewhat the best deal possible for my budget. More

by MAMASHIELDS57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Rivard Royall GMC responded

Thank you for your kind review! We’re delighted to hear that Rivard-Royall GMC was able to work with you to find a deal that fits your budget. We appreciate your support and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

August 08, 2026

The service department has proven to be very accommodating. I very much appreciate their customer service...EXCELLENT. More

by CHANEYJA183
Recommend Dealer
Yes
Employees Worked With
Mr. Adam
Aug 08, 2026 -

Rivard Royall GMC responded

Thank you for your kind words! We really appreciate your feedback about our service department at Rivard Royall GMC. It's fantasticto hear that you found our customer service to be excellent. Looking forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

August 08, 2026

The two ladies were awfully kind and patient. I APPRECIATE them. It's a pleasure doing business with the employees. More

by CHANEYJA183
Recommend Dealer
Yes
Employees Worked With
Ms. Laura and Ms. Maddy
Aug 08, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our staff at Rivard Royall GMC. Our team truly appreciates your kind words and looks forward to serving you again in the future. Please don’t hesitate to visit us anytime! Sincerely The Team at Rivard-Royall GMC

August 03, 2026

Great selection. They are the only dealer that had the vehicles we wanted to see in stock. Very easy to do business with. More

by aking24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Rivard Royall GMC responded

Thank you for your fantastic review! We’re pleased to hear that you found a great selection of vehicles at Rivard-Royall GMC and that your experience was smooth and easy. We appreciate your feedback and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

July 29, 2026

Super nice folks, no pressure, delivered on all fronts! And they had the best price on the vehicle I purchased. An overall great experience! More

by rsullivan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Rivard Royall GMC responded

Thank you for your review! We appreciate your kind words and are happy to hear you had a great experience with us at Rivard-Royall GMC. It's fantastic to know that you found our team to be helpful and that you got the best price on your vehicle. We look forward to seeing you again soon! The Team at Rivard-Royall GMC

July 28, 2026

All was good except I should have gotten the paperwork printed instead of the computer disk. More

by rsmerritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Rivard Royall GMC responded

Thank you for your feedback! We're glad to hear that your experience with Rivard-Royall GMC was good overall. We appreciate your suggestion regarding the paperwork and will take it into consideration for future transactions. If you have any further questions or need assistance, please feel free to reach out to us. We hope to see you again soon! Sincerely The Team at Rivard-Royall GMC