Rivera Toyota of Mt. Kisco

Multipoint inspection Toyota care The service people were courteous, efficient, expedient, and knowledgeable. The time was less then one hour. The service was part of Toyota Care. The service people were courteous, efficient, expedient, and knowledgeable. The time was less then one hour. The service was part of Toyota Care. The wait room was very pleasant. The car wash was complementary, and very a very nice touch. However the washers did not clean the window trims. More

Dropped off car for 4 recalls, a transmission fluid chane, Left car over night and it was done by the next day. Excellent service and personal.cod not be happier with the service Thank you. R Mulroy Left car over night and it was done by the next day. Excellent service and personal.cod not be happier with the service Thank you. R Mulroy More

Express Service I went in for an oil change/tire rotation and was told it would take 30 min and I was out in 30 min. The waiting area was clean and comfortable. I went in for an oil change/tire rotation and was told it would take 30 min and I was out in 30 min. The waiting area was clean and comfortable. More

Best car buying experience! We had a very positive experience buying our 2016 Highlander from Rivera Toyota. The staff was very professional, friendly, and knowledgeable. Angel We had a very positive experience buying our 2016 Highlander from Rivera Toyota. The staff was very professional, friendly, and knowledgeable. Angelo, Vilma and Kelly made us very comfortable with our purchase and we would highly recommend Rivera Toyota to all our family and friends. More

Wonderful experience I called the dealership today and spoke to Diana Mitchell and she was just so enthusiastic and helpful. She answered all of my questions with great d I called the dealership today and spoke to Diana Mitchell and she was just so enthusiastic and helpful. She answered all of my questions with great detail. I look forward to doing business with Rivera Toyota.. More

Bought a car They found what we were looking for , great price , great costumer service, fast process , less than and hr and we were out with the great car They found what we were looking for , great price , great costumer service, fast process , less than and hr and we were out with the great car More

Express service. Went to have a key made. Was quickly greeted by Mark, took my vehicle and proceeded to start the process. Waited in lounge and was offered refreshment Went to have a key made. Was quickly greeted by Mark, took my vehicle and proceeded to start the process. Waited in lounge and was offered refreshments. Vehicle returned in half hour, super job. More

How Refreshing! The last time I went to a Toyota service center for work on a recall item, I was told I needed $768 worth of work, on a car with less than 18,000 mile The last time I went to a Toyota service center for work on a recall item, I was told I needed $768 worth of work, on a car with less than 18,000 miles. When I went to my mechanic, all I needed was wiper blades. The mechanic had a cousin working in the Toyota center and after calling him, the response he got was"That's how we make our income." So I really hesitated to go to a Toyota center. I had just moved to Pleasantville from Brooklyn. My sister only uses Rivera Toyota to do all work on her car and took me there for an inspection about a month ago; ergo when I got the notice about the air bag, I called Kevin Feldman. He checked stock and as he had the needed parts we made an appointment. From the minute I got there, I was treated with the utmost courtesy. The waiting area as well as the bathroom were spotless! I got my car back in under an hour and a half. As I was sitting in the waiting room, I listen as the mechanics came to the customers and discussed what was wrong with their cars and told them that it could be done today and what the estimated cost would be! Right then and there, I knew this was my new mechanic. I could feel completely confident to bring my car in. Mr. Feldman is to be commended for his professionalism, courtesy, and for inspiring confidence in the center. More

Michelle Rodriguez was a pleasure to work with. Michelle was pleasant, thorough, informative and very helpful with explaining the features of the car. I am very pleased that she was my sales repres Michelle was pleasant, thorough, informative and very helpful with explaining the features of the car. I am very pleased that she was my sales representative. More

One Great Experience This came about from an online search for a specific vehicle for my daughter (who has a handicap). Spoke with Robert Boyle several times via telephone This came about from an online search for a specific vehicle for my daughter (who has a handicap). Spoke with Robert Boyle several times via telephone about a Sienna with an access seat. He did his research by speaking to regional personnel and trying to locate a vehicle in his territory. He understood I was not local and would have to travel about one and half hour to get to his location. From the moment we (my wife and I) came to the dealership we where treated with the utmost professionalism I have ever experienced in purchasing a car. From Mr. Boyle to Angelo Formisano (who took the time greet us and so hello) to Alan Nadler and the entire staff it was a great experience. One I would do again when it comes to getting my next vehicle and one I would share with my friends and relatives. More