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Rivera Toyota of Mt. Kisco
Mt Kisco, NY
3,824 Reviews
Welcome to the Rivera Toyota & Scion Family! After his remarkable 19 years of success with the NY Yankees as baseball’s #1 closer, Mariano Rivera has opened Rivera Toyota & Scion in Mt. Kisco, New York. As respected as he was in major league baseball, Mariano Rivera plans to impart that same talented focus at his Toyota and Scion dealership. He has recruited the strongest sales team in Westchester County as well as service and parts specialists to help you meet all your automotive needs. At Rivera Toyota & Scion, we pride ourselves on providing quality care and customer service. Come visit us; we look forward to beginning a winning experience with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,824 reviews
October 24, 2022
I went in for an inspection. Realized it was taking too long to hear back from service (an hour). Came in an explained to Beth that I didn't get a call back and she promptly ju Realized it was taking too long to hear back from service (an hour). Came in an explained to Beth that I didn't get a call back and she promptly jumped through hoops to make sure I was tended to and got me out of service in 20 minutes. This is the second time working with Beth and I'm very pleased. More
by portizsassano
Verified CustomerEmployees Worked With
October 24, 2022
I went in for an oil change. As always - the customer service rep recommended some other work given the number of miles on my car. OK fine. I asked "will that take much longer As always - the customer service rep recommended some other work given the number of miles on my car. OK fine. I asked "will that take much longer than my oil change" - the response was no. It took three hours for the representative to call me to her desk and tell me they found my car to be out of alignment and in need of a new tire and then asked if I wanted that done too. (another $400 and at least another half hour). That timing tells me they didn't even look at my car for about the first two hours of waiting. I did not have anything else done. I suspect the service center overbooks or is understaffed or both. But almost every visit is three hours. I have complained about this before. Not sure if I should try another Toyota location or just start using a local mechanic. More
by Klantier45
Employees Worked With
October 22, 2022
They were cery nice and friendly. They took care of my vehicle faster than expected. Nice work. They took care of my vehicle faster than expected. Nice work. More
by NINOSHKKA
Employees Worked With
October 21, 2022
Leaving out specifics, Beth made sure I was taken care of at the highest customer service. at the highest customer service. More
by TORU.HASEGAWA
Employees Worked With
October 21, 2022
Excellent customer service. The service representatives make sure that the customers are well cared for. The service representatives make sure that the customers are well cared for. More
by jpowell20
October 21, 2022
No complaints thanks. I was able to get an appointment same day I called and service was good I was able to get an appointment same day I called and service was good More
by ZEREIFEJ
Employees Worked With
October 21, 2022
Timely and efficient. Extremely accommodating, pleasant and knowledgeable staff members. It is always a pleasant experience Extremely accommodating, pleasant and knowledgeable staff members. It is always a pleasant experience More
by fran
Employees Worked With
October 21, 2022
Everything was fine but there were no chairs available when I got there for my 9:30 appointment. when I got there for my 9:30 appointment. More
by lindabloch
Employees Worked With
October 20, 2022
We needed last minute state inspection, Rivera Toyota made the whole process painless. Thank you made the whole process painless. Thank you More
by FATIMA.SEHBA
Employees Worked With
October 20, 2022
Clean, cordial, communicative. From the valet to the counter and my briefing with Joe, everyone was very helpful. From the valet to the counter and my briefing with Joe, everyone was very helpful. More
by SDETONE
