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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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June 18, 2021

Service was quick and efficient! Joe was quick to meet with me Nd ask if I had any issues outside my standard service. He notified me as soon as my car was ready and reminded me of when I would need to co More

by katieny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 24, 2021 -

katieny1 responded

Great service! Began at scheduled time with a quick update on what would be needed. Fair priced and quick labor response! So pleased all around! Thank you!

June 18, 2021

Dropped off my truck the night before I had my appointment and it was done early the next afternoon.Fast easy and convenient service and friendly staff More

by fdean06
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
June 18, 2021

It was a pleasure to deal with the service representative. They have valet service, you leave your car and get called after service is completed. More

by 56romana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Love the service and the people. Everyone is nice and polite. I also love my car more and more everyday. Even better than. My lexus More

by snestro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pileggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaminski
June 18, 2021

Excellent dealership all the way around. As always great people to deal with great service to my car. Very efficient scheduling and doing the service!!! More

by CSTAR54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Vilma Aurich (914) Was excellent. She listened to my concerns. Job well done by her and the service team. I really love my Prius. This service department is fantastic! Susan More

by SUSANB06907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Raman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Friendly folks and great service! I was glad for the comfortable option of waiting outside. It was helpful to have my service history reviewed and a reminder for when my next service would be needed. Wo More

by Pipp88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Service is fast, honest, and affordable. Cathy, the service representative, didn't waste my time but quickly wrote up my service request. Her knowledge of my car's service schedule was impressive! I More

by MELISSAABELLA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Exceptional service from service department. Very efficient, friendly staff and clean environment. Service advisor Joe is knowledgeable, patient and helpful. Service manager Tom is friendly, respectf More

by wayneD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Mona Dickson, Mike Kaminski
June 12, 2021

Great customer service. I had an issue with my car and Cathy took it in right away. Tom patiently drove with me so I could point out a noise I heard when accelerating. Not only did he take to car in ri More

by hmartins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grimont - Service Director
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