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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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April 07, 2021

Excellent service from the Valet Driver to Cathy Hutt!! I'm extremely happy!! The process was not stressful and very welcoming as well as effective sooo I'm telling all my friends that Rivera Toyota is t More

by CMazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Great people. The parts department personnel are incredibly helpful. I really like the new improved service reception area. I will definitely go back when I need service. More

by ABROAD9505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Broad
April 06, 2021

Between James Pileggi (my salesman) and all the other staff including Cathy Hutt in the Service Dept I'm very very happy. Trust and loyalty are the traits I look for and Rivera has been excellent!!! More

by CMazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Raman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pileggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Easy to make the appointment online. Easy to drop off the car. Got a follow-up telephone call pertaining to the service needs. Service was performed in a timely manner. Easy to pick-up the car from th More

by ksachswork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

service location is not a welcoming place tiny dirty and un enjoyable would not want to go there on a regular basis. with all the New dealerships around this building is in need of renovations. Honestly who More

by cmonki123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Cathy was amazing. She made sure that my car and I were well cared for. I got my care back on time and in nice shape. More

by Dr Shamus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

The service was excellent. Would highly recommend to others. Delivered as promised. Our service consultant, Vilma, was friendly and extremely helpful. Because we had to leave an extra day it was very More

by Mkschwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Great service! Very convenient for us too! They made it extremely easy to get our servicing completed. We were surprised how fast they were too. More

by erikvietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in the service department.
April 06, 2021

Vilma was awesome! Informative, honest and accommodating. Andre was friendly as always. Repair estimates were realistic and fair. No surprises. Thank you for the loaner. More

by Ltvchpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
April 06, 2021

The service began immediately after my car arrived and all of the staff I interacted with were very friendly. I was very happy my need was well taken care of. More

by mn_huang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaminski
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