Rivera Toyota - Service Center

The service was fast. Communication was great. Excellent customer experience all around. My advisor and staff kept me informed. customer experience all around. My advisor and staff kept me informed. More

Awesome group of people. They truly care about customer service and customer satisfaction. This dealership is cheaper and more honest than other dealership in Westchester and outside Westchester. Would def service and customer satisfaction. This dealership is cheaper and more honest than other dealership in Westchester and outside Westchester. Would definitely let all my friends and family know. More

Good service, communicated well and even gave me a ride home so I wouldn’t have to wait there for hours. They called me as soon as the work was done. home so I wouldn’t have to wait there for hours. They called me as soon as the work was done. More

Rivera Toyota does an outstanding job on scheduling, communications and delivery of services. The calls and texts kept me informed every step of the way. communications and delivery of services. The calls and texts kept me informed every step of the way. More

Dropping off car/ check in process was quick and efficient. Estimated wait time was accurate. efficient. Estimated wait time was accurate. More

This was my first servicing on my new vehicle. It went well overall. I find the service to be consistent and the staff to be professional and caring. well overall. I find the service to be consistent and the staff to be professional and caring. More

Service Advisor Catherine Hutt was very helpful. Good timely service. Took me in walk-in and kept me informed of the status timely service. Took me in walk-in and kept me informed of the status More

Fast and easy service. I will be going back to Mt kisco for my future service needs! for my future service needs! More

Generally the service here is good. On this trip, the final free service after my new car purchase, the service took more than two hours from walking in the door to driving out of the parking lot to chec final free service after my new car purchase, the service took more than two hours from walking in the door to driving out of the parking lot to check my fluids and look at a minor question about a rear wiper fluid issue. On top of the extraordinary wait time, I realized that they failed to notify me that my state inspection was due, which now necessitates another trip, additional wait time, and time off work. This is disappointing, to say the least. I interacted with two people on this trip. The salesperson was great (I only worked with Vanessa to buy a ToyotaCare plan), though now, in hindsight, I'm less than pleased about the failure to pick up on the inspection from the service advisor for this trip. More

Friendly and professional people to do business with, effiecient & high quality service by qualified Toyota technichians. effiecient & high quality service by qualified Toyota technichians. More