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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.0
604 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 604 reviews

May 03, 2024

A quick and easy process! I had a great experience purchasing my car from Rivertown Toyota! More

by Agiesin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
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Helpful
May 03, 2024

Thorough review of my car's mechanics, which gives me some peace of mind. The tech I worked with was professional and courteous. More

by kmo727
Recommend Dealer
Yes
Employees Worked With
Service technician representative
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Helpful
May 02, 2024

Very friendly. They always think about the customer. Very clean place. Will answer any questions you may have. More

by Countrygirl_51765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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May 04, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

Been doing business with Rivertown for years, purchased over 10 vehicles. They take care of me that’s why I keep coming back! More

by Jeffcarter1958@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Helpful
May 02, 2024

I appreciate the video that I was sent from the mechanic. In the video, the mechanic explained what services he performed. There was one unexpected service he did after he test drove my vehicle involving my More

by jmetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Helpful
May 02, 2024

Efficient and updated periodically during short wait at 5000 mile check. Having an appointment and being on time with it was very courteous. Thank you for the great coffee! More

by Judon16201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Helpful
May 02, 2024

Charges for services not rendered. Took car in 5/1/2024 & was blatantly lied to. More

by Rena Jade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Torres
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May 03, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 29, 2024

Waited five and half hours for oil change and brakes . No updates while sitting in the lobby. More

by Smkdiver7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hopkins
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Apr 29, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 29, 2024

I had a 9 am scheduled appointment for a simple oil change service. I recieved my vehicle back around 1130 and it was leaking oil. Service was not completed properly completed nor Quality & Control ins More

by brownma32003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert
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May 02, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 25, 2024

Absolutely has the most amazing service and listen really well to customers concerns when it comes to their cars !!! More

by Ty’Kirria Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Apr 27, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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