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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

February 09, 2022

I am well pleased with Larry Papp, his customer service is outstanding. Him and Jim Allegretti are proven professionals. I will return again to Rizza because of their service. I will continue to support Ri More

by GeraldWas12!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Feb 11, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 08, 2022

Visiting your dealership was a great experience I was treated very well by the staff they made it enjoyable service was fast and very efficient thank you very much the girl that I dealt with was very ple More

by bd_pops
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 10, 2022 -

Rizza Cadillac Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 08, 2022

They gave me prompt and courteous service With the age They gave me prompt and courteous service With the age and the miles of my vehicle they knew what service they had to perform. More

by Floster65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 08, 2022 -

Floster65 responded

I will be back

February 08, 2022

The entire staff in the service center were all extremely professional and courteous, from the time I walked in the door to the time my car was finished with its service. They certainly went over and beyond More

by Laura Packwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Feb 10, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 08, 2022

I was satisfied with Danielle’s professionalism. I was not satisfied with Rizza wanting to charge me $180 to take a lug nut off. Another establishment took it off for free. More

by SALGALOTTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 10, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 07, 2022

The guy who helped me out it was very rude. I honestly didnt like the service More

by renemoran47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Feb 07, 2022 -

Rizza Cadillac Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 07, 2022

They are very friendly and responsive to my needs and concerns. Repairs are done well and good suggestions are made for future service. More

by DOUGTERPSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 05, 2022

Good experience with car repair. Good communication. Good turn around time. Drop off service. Overall satisfied. More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Feb 08, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 04, 2022

My experience with the salesperson was good, can’t say the same for the finance guy. Was very pretentious, rude, and insulting. Him alone would be the reason I never come back to this dealer, nor refer an More

by Larmon Cummings
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lorenzo
Feb 07, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Feb 07, 2022 -

Larmon Cummings responded

Hello, Yes, you can reach me at shyneeveryday@yahoo.com. Thanks

February 04, 2022

They were very friendly and knowledgeable and got the deal done quickly. First time I was in and out in under 2 hours with my new car More

by Cruff1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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