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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

February 04, 2022

I brought my car in for an oil change and met Larry Papp. I told him I would like a newer model and I loved my Enclave. 2 days later, Larry called and had what I needed. In these time where cars are not p More

by Pamjeanes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Howard in Service.....keeps my car running great! Thank you!!
Feb 07, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 02, 2022

Taylor was nice and tried his best to meet my needs. The place was extremely clean More

by HARDYGIRLS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Schmidt
Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 02, 2022

Danielle is always very helpful and great to work with. I appreciate the good service. More

by MRSM227
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 02, 2022

brought the vehicle in with appointment and done on a timely fashion .Mechanic was very knowledgeable and help communicate with the parts we needed.John Howard was a great help thx again More

by NICKEV3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

NICKEV3, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2022

Need some snack you have none and need a ride to get some lunch! Wating Area was small More

by JVT825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2022

They were super helpful & efficient when helping me and my family out. I would recommend Nick to anyone looking to buy a car More

by emilymorsovillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Beauchamp
Feb 03, 2022 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2022

Nick was a great salesman and made the process very easy!! We love our new car! More

by morsovillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Beauchamp
Feb 14, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 31, 2022

My bill was completely messed up. I lost all of my reward points. I originally had about 12700 points that I only wanted use for wiper blade replacement? My oil change was supposed to be free with A More

by MARKL_WILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 30, 2022

This is my 3rd visit for service this month. Overall I've been very happy with the service. Just wish you had more loaner cars. This was a repeat problem on my last visit and you spent some time finding the More

by DAVEH953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Feb 01, 2022 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2022

I was promised an hour service but actually took 3 hours! Aside from that, service was good and waiting room was accommodating! More

by skolinski2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jan 31, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for your great review, skolinski2. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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