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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 31, 2021

We where purchasing a SUV that we had been leasing mainly because of cost of a new vehicle and the low inventory. Brandon was good he did try and get us to buy a new vehicle but we had our minds made up pri More

by jrg4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon , Mike Lorenzo
Nov 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2021

Didn’t have to wait long, answered all of my questions with a smile. Very clean waiting area More

by dejay03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2021

The service was great and very fast, even after my extended warranty expires l will still come for service More

by Patrick G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lub rack technician that performed oil change
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2021

Danielle provided excellent customer service. Beyond exceptional service. She is simply the best. Very approachable. More

by Rovingreporter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Danielle O'Connor
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2021

I’ve worked with Danielle over the 5 times I had to get my new car service and she has the customer service needed for this dealership. She was exceptional in making me feel valuable and appreciated. I ca More

by Rovingreporter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Danielle O'Connor
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2021

As always my experience and service was awesome and the staff was pleasant and professional More

by val_jones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Val,, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2021

A good place. I wish the waiting for service was shorter. I had to wait too long for the oil change. More

by Robert250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating, Robert. We apologize for the wait but We're pleased that everything went well for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2021

Great Experience at GMC Rizza!!! Just got my new SUV and I couldn’t be any happier. Marcin, Nick, and Jimmy were so helpful. Overall it was an excellent experience. More

by Alejandraj312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcin, Jim Allegretti
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 29, 2021

The service is quick, great, and accurate. Danielle takes the time to ensure quality service. More

by TRINAMURPHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Trina, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 29, 2021

Danielle is very friendly, accommodating and knowledgeable. She is never too busy to help. Like that I never, ever have to wait very long before my car is serviced. Appreciate the suggestions a More

by Lrsim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that Danielle was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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