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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 03, 2021

Great customer service the service Dept took the time to address my concerns and resolved to my satisfaction More

by Mperk612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2021

Ms Danielle takes care of me like Im her grandma. So polite and l can be a PAIN l know, but each and.every time SHE SERVES ME WITH A BIG SMILE. Thank you RIZZA for her. More

by msjoyneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan or doug in parts , Danielle O'Connor
Oct 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2021

Very friendly staff super slow service and attention to detail on services performed are lacking More

by PAZ0ne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2021

Jim was the consummate pro, kept me informed, of the progress of the truck completion. More

by Puckhog5@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Jim was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2021

Excellent customer service, vehicle ready within time frame provided. Would definately return for service or new purchase More

by jszydelko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Oct 04, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2021

John O’Connell knew exactly what cars to show us for what we wanted. He didn't try to sell us on something we didn't want. Very nice to talk to. He took the extra time to get the car setup after we bought it More

by jake.a.c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Connell
Oct 04, 2021 -

Rizza Cadillac Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with John was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2021

Prompt professional service with an eye towards making my stay waiting on the car as comfortable as possible. More

by MUDSLD56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Sep 30, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2021

My sales rep Ryan Clark just awesome person to deal with the finance guy Mike he was awesome to I mean you we have got a great staff there keep up the good work and I'll keep coming back More

by RAYETTE_DANDREA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 28, 2021

Terrible, waste of a Saturday Morning.. Could’ve told me what they told me earlier in week instead of us wasting each other’s time More

by RHAASHAUNBOYD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Choi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Rizza Cadillac Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 26, 2021

It’s hard to trust those guys because they say one thing but follow through is poor they also put some sort of paint and grease on my uncovered seat More

by AAARNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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