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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

May 01, 2021

It was fast service. Sales person was immediately available to help me. Test drove the car I wanted to see in minutes. They took great care of me. More

by RLV82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2021

Danielle in your service department always provides excellent customer service which makes each experience pleasurable. When I drive in and she’s not there I want to reschedule my service appointmen More

by Helenlyles1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connell
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Hi and thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2021

I found my buying experience at Rizza Cadillac one of the most pleasant and efficient times in my 50 years of buying cars. The sales and support staff were all knowledgeable and jocular. I would certainly re More

by SWISTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Gacek
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 28, 2021

Mr. Howard was very helpful. Explained the whole service process. I didn’t have to wait very long for my car, I believe 45 minutes tops!! More

by Viviancook358
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2021

Jay Bakr was excellent and help me resolve an issue. The rest of the dealership was a disaster area. From the beginning even though he was not who I spoke to initially Jay took the time to help myself and m More

by cfertel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Choi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2021

Thank you so much for everything you did,,it was a very professional and on time,,i am very glad that i become a cadillac owner. More

by M_ALROUSAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, John O'Connell
Apr 29, 2021 -

Rizza Cadillac Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2021

Always a pleasure to have service at the dealership. Employees are always pleasant, facilities are always clean, and my vehicle is always returned timely. Thanks! More

by ac1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Apr 29, 2021 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 25, 2021

On time and to the point ! Repair was done with cleanliness in mind! I was a mechanic so I looked to see if everything was in order before I left. More

by Don
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 24, 2021

John Howard has been wonderful. Very knowledgeable very great guy. Couldn't ask for anyone better!!! Very happy being able able to have a loaner car!!! More

by KAK2402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 23, 2021

Larry was great showed us only the ones that met our requirement He did not try to push us towards one we did not want.. He was very patient explaining the options and led us through the process smoothl More

by DAVIS25250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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