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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,701 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,701 reviews

January 09, 2021

John Howard made me feel important. He made sure to keep me in the loop of what’s going on. We need more people like him in the working field. Definitely he’s a 5 star. More

by JACO101179
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 09, 2021

I called three different times and left two voice message to schedule a oil change appointment. Finally I just stop by to schedule the oil change appointment More

by GeorgeC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle O'Connor
Jan 14, 2021 -

Rizza Cadillac Buick GMC responded

George, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.' Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 09, 2021

Awesome experience so far since my purchase, great auto service, thanks RIZZA for the wonderful service a little pricey but well worth it, take care. More

by OSCAR_B_SMOOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 09, 2021

Dan Choi was perfect and Mike finance was great too.I Dan Choi was perfect and Mike finance was great too. I did have one major problem. I was promised same/similar payment and no money down when I tra More

by BONE399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Jan 12, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jan 13, 2021 -

BONE399 responded

J.C. Rocha, I'm Available. bone399@yahoo.com Thanks

January 08, 2021

One of the worst experiences. The person I talked about One of the worst experiences. The person I talked about servicing my car made me feel stupid when I asked questions about the car. I didn't ask all t More

by Unhappy Buick owner
Recommend Dealer
No
Employees Worked With
Kevin Rosales
Jan 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. We pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 07, 2021

Took 2 1/2 hours to complete oil change & tire rotation even with an appointment. 2 parties that arrived AFTER me were serviced before I was. More

by ffpd396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Jan 11, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 07, 2021

Every time I get my vehicles serviced at Rizza they add on an extra charge for shop supplies. This time it was 50 dollars.I’m done with Rizza More

by GRK312
Recommend Dealer
No
Employees Worked With
Unknown
Jan 11, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jan 21, 2021 -

GRK312 responded

Hi, this is Gary, I’m contacting you per your request regarding my review

January 07, 2021

Best service ever, that young manager Mr. Rocha great to deal with. Excellent service thanks for the great deal on a nice reliable vehicle couldn’t be happier More

by Juanrocha0427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rocha , Jim Allegretti, Juan Rocha
Jan 11, 2021 -

Rizza Cadillac Buick GMC responded

Hello Juan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mr. Rocha was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 05, 2021

Great experience very helpful car was better than expected thanks to John D. O’Connell will hopefully be back for another sale thanks again rizza Cadillac More

by Liyahs16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 05, 2021

The Service Department does a wonderful job taking care of our needs. When I arrived to pick up my car, Gail Asikin had the paper work completed for the rebates that were available for the work that was d More

by KARENMIKAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Asikin
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! J.C Rocha- Business Development Manager- jrocha@rizza.com

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