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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

November 01, 2020

Another wonderful experience with Rizza Cadillac when buying a new car. Great customer service! Salesman was able to find a vehicle according to my specifications. Overall, extremely satisfied. More

by MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Mo, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Rizza Cadillac Buick GMC. We can’t wait to see you for your next servicing appointment! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2020

Each time I've come to the dealership, the staff has been very courteous. If I have additional questions the Service Rep takes the time to check out what I'm asking about and determine if additional service More

by BJ
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2020

Great Service! Mark Hoover is your guy when you need someone who goes above & beyond! They are great about keeping you informed about service needs! More

by JNET525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Mark went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2020

Jay and Felton were very friendly and helpful.. definitely recommend buying a car from this dealership. We have bought multiple cars from here and always have gotten the best service!! More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. J.C Rocha- Business Development Manager- jrocha@rizza.co

October 31, 2020

They always do a wonderful job! Jim was especially good and called me with updates. It turned out that the problem with my car was under warranty still so I didn't have to pay anything at all! More

by maryellenpodgorny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Dan choi was the salesman.He was very professional,he explain every detail Dan know the car business. I bought a Cadillac XT5’s. I have been in business for 57 years I wish I had him as a salesman I will More

by shuaipaj@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Very clean and modern dealership with friendly staff. I experienced great customer service right from the first phone call. I’ll definitely lease a Cadillac from here again and work with John again. He was More

by MattR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Mike Lorenzo
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Was in need of automatic start for my vehicle...Spoke with Danielle and she was amazing and got me in very quickly!! Everyone in their service department is very kind and helpful!! Love it there .. alway More

by annelliott5@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Danielle always take good care of me. That is why I keep coming back. Turn around time is always quick. Danielle saved me money by reminding me of my reward points. Thanks Danielle! More

by SAMUELCKENDRICKJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review, Samuel! We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 03, 2020 -

SAMUELCKENDRICKJR responded

Thank you for the response.

October 30, 2020

The Service Personnel are pleasant and provide quality service in a timely manner. Danielle communicates well and stays on top of any additional service which may need to be performed. More

by SKIBINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

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