Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,667 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,667 reviews

June 25, 2020

I leased a Encore in 2017. The salesman we had was to interested in helping someone purchasing a car to be interested in my business. (Never even gave me a business card). Marty was just learning the More

by Diane P
Recommend Dealer
Yes
Employees Worked With
Finance was Justin. Excellent , Marty “Coach” Nowak
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Diane. We are very happy to hear that Marty could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

Service persons seemed very knowledgeable about my vehicle and did their best to help me with the repairs to my vehicle. Thanks to all there More

by greggorio0
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Greg, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

I went in for an oil change and tire rotation. I mentioned the radio station on the dashboard was skipping and irratic. The service woman said they would check it out. When I left, half way home I More

by Disappointed
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 22, 2020

Went there for only a oil change, told the service advisor that before service was performed but when they finished, I got a bill for $277. They did a radiator flush without my consent. That was highl More

by Jdglobalenterprise
Recommend Dealer
No
Employees Worked With
Mustafa Barakat , Steve Barakat
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 22, 2020

Me and my husband went to the dealership last Saturday, a little bit before they were closing. We were very welcomed by John D. O`Connell and Jay Bakr anyway. They were really polite, attentive and professio More

by Kinga and Johnny Tuggle
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Williams,Mike Lorenzo, John O'Connell, Mike Lorenzo
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2020

Steve was very helpful and very knowledgeable the service team at rizza work fast And straight to the point thanks guys see you next time More

by Hernandezchristian091916
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review, Christian! I'm very happy to hear that Steve was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2020

Fast and courteous Service was good. all work was done quickly. All associates were friendly and courteous. However, prices seemed high. Steve was very friendly an More

by ROBERTYATKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Hi Robert, and thanks for the great feedback! We're very happy that Steve was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2020

Smooth We didn't know exactly what we wanted to buy when we arrived. Larry was very patient with my wife and showed her all the vehicles she wanted to see (i More

by CMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Larry and the rest of the Rizza Cadillac Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2020

My appointment was for 2:00pm, we were on time it and it took 2.50 hrs to reprogram 2 remotes. They lost one I have more to say More

by Dukester
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2020

Very nice and to the point on service which help them provide very good and politeness to their customers. Great service with a smile. Thank you More

by mabbtjb
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. J.C Rocha- Business Development Manager- jrocha@rizza.com

...
208
...