Rizza Cadillac Buick GMC

We bought a new Cadillac at Rizza with the help of Marty “Coach” Nowak. Marty was professional and went above and beyond to make sure we were happy. He was personable and really made an effort to get to kno “Coach” Nowak. Marty was professional and went above and beyond to make sure we were happy. He was personable and really made an effort to get to know my wife and I and provided detailed feedback to allow us to make an informed decision on our purchase. Thank you, Marty! Justin in finance was also a tremendous help and made our experience amazing. More

John helped me out with my rims. After a rotor and brake job, he was able to warranty claim my rims and gave me a deal on tires since they already were going to have to take the tires off the old rims. job, he was able to warranty claim my rims and gave me a deal on tires since they already were going to have to take the tires off the old rims. More

Service was awful. Took two hours and more to get an oil change. Have always received a free oil change on my new car but Saturday I paid $78 for it. They said they stopped giving free oil changes. This is change. Have always received a free oil change on my new car but Saturday I paid $78 for it. They said they stopped giving free oil changes. This is my fifth Cadillac from Rizza and the last three cars I have always gotten free oil changes. Bring back the women in the service department please. More

Good service very professional whenever I had a problem your people were there to take care of it. Wish I could say the same about the sales dept. your people were there to take care of it. Wish I could say the same about the sales dept. More

Old time sales tactics. Got a beautiful new GMC truck but didn’t like the high pressure I got to purchase it. I was promised service vouchers or some kind of coupon book that I was not given and probably wil didn’t like the high pressure I got to purchase it. I was promised service vouchers or some kind of coupon book that I was not given and probably will never see. Just wish the buying experience could be better to make it more enjoyable but instead I was left wondering if I got taken advantage of. Well live & learn. Make things a little more right with the service coupons and some other kind of follow through and I might consider buying/ service from this dealership in the future. If not then to bad so sad for you guys as I will take my business elsewhere and not recommend using/visiting your dealership to anyone. Frustrated buyer. Purchased vehicle 3/2020 More

Excellent service by Danielle and the rest of the employees as always at Rizza Cadillac of Orland Park. I was in and out in no time employees as always at Rizza Cadillac of Orland Park. I was in and out in no time More

the manger Steve was great thank you. he help and explain everything i i was very please with is. knowledge. thank you for him ty everything i i was very please with is. knowledge. thank you for him ty More

Becky went out of her way to give me good service on our Buick. She was friendly and very competent, following up with phone calls.h Buick. She was friendly and very competent, following up with phone calls.h More

I had a nice experience here. Service finished my car quicker than expected. The Service advisor was friendly and accommodating. They even washed my car! quicker than expected. The Service advisor was friendly and accommodating. They even washed my car! More

Becky, in the service department always does a great job. She is very courteous and accommodating and always keeps all the maintenance required on my vehicles up to date. She is very courteous and accommodating and always keeps all the maintenance required on my vehicles up to date. More