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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

June 22, 2020

Me and my husband went to the dealership last Saturday, a little bit before they were closing. We were very welcomed by John D. O`Connell and Jay Bakr anyway. They were really polite, attentive and professio More

by Kinga and Johnny Tuggle
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Williams,Mike Lorenzo, John O'Connell, Mike Lorenzo
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2020

Fast and courteous Service was good. all work was done quickly. All associates were friendly and courteous. However, prices seemed high. Steve was very friendly an More

by ROBERTYATKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Hi Robert, and thanks for the great feedback! We're very happy that Steve was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2020

Steve was very helpful and very knowledgeable the service team at rizza work fast And straight to the point thanks guys see you next time More

by Hernandezchristian091916
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review, Christian! I'm very happy to hear that Steve was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2020

Smooth We didn't know exactly what we wanted to buy when we arrived. Larry was very patient with my wife and showed her all the vehicles she wanted to see (i More

by CMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Larry and the rest of the Rizza Cadillac Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2020

My appointment was for 2:00pm, we were on time it and it took 2.50 hrs to reprogram 2 remotes. They lost one I have more to say More

by Dukester
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2020

Very nice and to the point on service which help them provide very good and politeness to their customers. Great service with a smile. Thank you More

by mabbtjb
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2020

We bought a new Cadillac at Rizza with the help of Marty “Coach” Nowak. Marty was professional and went above and beyond to make sure we were happy. He was personable and really made an effort to get to kno More

by sm1830
Recommend Dealer
Yes
Employees Worked With
Justin , Marty “Coach” Nowak
Jun 18, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2020

John helped me out with my rims. After a rotor and brake job, he was able to warranty claim my rims and gave me a deal on tires since they already were going to have to take the tires off the old rims. More

by Atomic Fart
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Rizza Cadillac Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2020

Good service very professional whenever I had a problem your people were there to take care of it. Wish I could say the same about the sales dept. More

by Ralph
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Jim Allegretti, Christian Hernandez
Jun 11, 2020 -

Rizza Cadillac Buick GMC responded

Ralph, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2020

Service was awful. Took two hours and more to get an oil change. Have always received a free oil change on my new car but Saturday I paid $78 for it. They said they stopped giving free oil changes. This is More

by BIGCRAYOLA
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Rizza Cadillac Buick GMC responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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