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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,702 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,702 reviews

April 25, 2023

Terrible service lied too many times nothing they said was what the invoic says. Lied about 5k extra to the cost. Very disgusting service and rushed and pressured us and wasn't worth any of it. I highly r More

by Sjean831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 22, 2023

Great, at tentative,knowledgeable,bright,understanding, polite, onsiderate,reasonable, very nice service center,clean and accommodating. More

by Phyllis Berngen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Rizza Cadillac Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

Excellent they worked hard to get our car done in a decent amount of time and Jim was always available and answered all and every question More

by jsie309721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service
Apr 24, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

Good service in and out less than hour and treated real nice from the employees More

by Linedriverob84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

The service staff is very pleasant and helpful, The waiting area is comfortable and clean More

by Adrianne.turnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Rizza Cadillac Buick GMC responded

Adrianne, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

They were efficient and courteous. All was done in a timely manner so wait was not bad. More

by Jmb5248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 20, 2023

The salesman joey was very patient and gracious very respectful and explained everything as best as possible More

by lucinia.washington.lw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty “Coach” Nowak
Apr 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Lucinia! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 19, 2023

Marcin was extremely knowledgeable and quite helpful during my visit to the dealership. I am very satisfied with my purchase and would definitely recommend him to all my friends. Thanks to all for a w More

by carroll3178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Rizza Cadillac Buick GMC responded

Carroll, I cannot thank you enough for your wonderful review of Marcin and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 18, 2023

The service writer was very helpful in expediting my repair. Staff was professional and the wait8ng room was adequate More

by cubbyfan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 17, 2023

This dealer was very thorough about what my S UV needed and took care it right away. I appreciate it thank so much I will always do business with them. More

by Barbara Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
Apr 19, 2023 -

Rizza Cadillac Buick GMC responded

Barbara, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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