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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,667 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,667 reviews

April 11, 2023

Thanks to Jim Monahan and Tom wentz for not giving up on getting the job done and the mechanic for not giving up on chasing gremlins. More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Excellent service no upselling, friendly staff. Reasonable prices. Clean waiting room, comfortable setting. Always kept informed on progress. More

by modgraph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Great professional service everyone was so helpful. I will definitely recommend this dealership to all my family and friends. More

by VINCENZASPILOTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service I strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; I look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 10, 2023

Jim was a big help he got me in and out. The service was great and he also gave me info for Onstar as well. I really appreciate all his help. More

by threejays09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 10, 2023

Very informative from beginning to end. Very pleased with the service and support. I am happy More

by Master7292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2023

Made a reservation and on the day of the oil change was told it was going to take 2 hours because they were running behind. I received two text messages the second one was making sure I was coming and remi More

by Bigbear148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2023

The service staff is always nice and polite and willing to assist you in anyway they can. More

by LCWELLS2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2023

I love Rizza GMC/Buick/Cadillac have bought seven vehicles from them. Tony Rizza, Roy Somerfeld and Larry Papp are the Friendly Nicest people to do business with. John Howard is the Service Manager More

by shader4n6@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Somerfeld- Larry Papp-John Howard
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 07, 2023

You guys were great, bringing the car to me was the best. Again thanks much More

by fancyhuh55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barclay
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Rizza Cadillac Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2023

They lied to us, shady, pushy, I recommend Lockhart Cadillac in Fishers Indiana Nick is the best!!! More

by SMITTY_3838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Crenshaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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