Rizza Cadillac Buick GMC

2019 Yukon Denali Great product and great people. Very courteous polite and very helpful. Would definitely recommend this dealership and salesman to anyone looking to p Great product and great people. Very courteous polite and very helpful. Would definitely recommend this dealership and salesman to anyone looking to purchase a new or used car. More

My experience at Rizza Cadillac Great people to do business with, especially in the service department, were they work hard to give the customer the best service, in a very timely ma Great people to do business with, especially in the service department, were they work hard to give the customer the best service, in a very timely manner. More

Shady Finance Department Terrible human beings work here. Purchased my first vehicle with my pregnant wife in October of 2018. Everyone at Rizza was congratulating us on our Terrible human beings work here. Purchased my first vehicle with my pregnant wife in October of 2018. Everyone at Rizza was congratulating us on our first child. This was my first time purchasing a car so I admit my inexperience. I made the mistake of not researching financing before hand and decided to finance with Rizza. I was put into a room with a Finance Manager named Felix. He was rushing us through all the paperwork. I mentioned about 15 times I did not need a warranty and he managed to sneak a "Vehicle Service Contract" (VSC) into the paperwork for $4500. When I noticed the pricing did not match up he assured me I was paying the agreed upon price of the car and pointed to that price multiple times. When I got home my experience did not feel right and I noticed the Vehicle Service Contract was still there. I went back the following day to cancel the VSC, and Felix informed me that he can not cancel it yet because he will not have the cancellation form until the financing paperwork has been mailed to me. The fine print from the dealership said I had 30 days to cancel. There was no timeline on when the bank would send the paperwork. Frustrated, I left. I called the financing bank and THEY told me I would have to get the cancellation form from the DEALERSHIP since they were the ones that sold it. I happened to know a family friend car dealer at a higher end dealership down the block. He tells me he knows the GM at Rizza and calls me back to let me know I can go back and receive the form. So I go back the following day with my PREGNANT wife and Felix again says that we have to wait for the paperwork from the bank because he can not cancel it. At this point I am getting extremely upset and accuse him of lying to me and my expecting wife. Felix is persistent that we can only cancel the VSC once the financing begins. Finally, the GM Jim walks in the office and asks whats going on. I was too upset so my wife explained why we were back for the third time, and that our family friend had told us to come in for the cancellation form. Jim tells Felix, "Give them the form." Magically, Felix turns around, opens a desk drawer, and hands us the cancellation form. xxxxxxx. I ended up refinancing the car before my first payment on the car so that Felix could not earn any money from me. He is the definition of a snake. Buying a car should be a fun and exciting experience. The entire situation with this company was rotten to the core. I will never recommend this place to anyone. Lesson learned. More

Five Star Coach! Coach is a fabulous salesman! He was completely accommodating to all my vehicle/financial needs. Even handling the license transfer an getting my new Coach is a fabulous salesman! He was completely accommodating to all my vehicle/financial needs. Even handling the license transfer an getting my new car and existing car home he went above and beyond his call of duty. He has a very kind and caring attitude. I look forward to coming back in 3 years to pick out another new lease at Rizza. Thanks to all involved! You're the best Coach! Annette Plukarski More

Service and Sales Excellent service, not long of a wait, very informative, great people answered all questions and explained everything that was done to my vehicle woul Excellent service, not long of a wait, very informative, great people answered all questions and explained everything that was done to my vehicle would highly recommend RIZZA GMC for service More

Great customer service My experience at Rizza Cadillac was amazing. The whole process was smooth and easy. There was no going back and forth with numbers or any hassles. I h My experience at Rizza Cadillac was amazing. The whole process was smooth and easy. There was no going back and forth with numbers or any hassles. I highly recommend Rizza Cadillac. More

Great friendly and helpful I was immediately greeted by “coach” when I arrived and he was very helpful in getting me into the car I came there searching for. He grabbed the keys I was immediately greeted by “coach” when I arrived and he was very helpful in getting me into the car I came there searching for. He grabbed the keys and showed me around the car and we went for a test drive and he didn’t push me into anything I didn’t want to do. Great service didn’t feel like I was being told what I should and shouldn’t do with my time and money like most other dealers, overall great experience with coach. Was pleasant and helpful at the same time. More

Great Experience My experience is always great with Rizza. This is my third time buying /leasing a car from this dealership. Daniel Choi was so accommodating. He's a g My experience is always great with Rizza. This is my third time buying /leasing a car from this dealership. Daniel Choi was so accommodating. He's a great salesman. And Mike Lorenzo is a miracle worker. Your service department is also great. Danielle is good at her job. I recommended Rizza to my girlfriend last year. Mike Mikicic was her salesperson. He was also my former salesperson (RIP). She purchased a car, and I received a $100.00 check from Rizza for my recommendation. I will always buy my cars from Rizza. More

Worked out in every way! I traded in my old car, they not only paid it off but my payment is lower than what it was on my old car! Couldn’t have asked for a better outcome! Th I traded in my old car, they not only paid it off but my payment is lower than what it was on my old car! Couldn’t have asked for a better outcome! Thank you Marty “Coach”, Mike Lorenzo, and Nick for making it possible for me to drive away in exactly what I wanted and more! I’m still learning all these features, it’s awesome! More

Job Well Done! Steve was friendly, informative and saw to it that everything that needed attention was accomplished. Steve made sure I received the information that Steve was friendly, informative and saw to it that everything that needed attention was accomplished. Steve made sure I received the information that I requested. More