Rizza Cadillac Buick GMC

Awesome Kyle Kyle went out his way for me made sure I got the best deals available for me and worked hard to find all the rebates available for me saving me over $ Kyle went out his way for me made sure I got the best deals available for me and worked hard to find all the rebates available for me saving me over $400 and Kyle stayed past his shift to make sure everything went perfect More

Amazing and Very helpful staff 5 million stars....great staff.No waiting time or haggling...straight to point understanding helpful....coming back again...David Casino is the best.. 5 million stars....great staff.No waiting time or haggling...straight to point understanding helpful....coming back again...David Casino is the best...Sales and financing departments were quick and painless...going to recommend to family and friends More

Easy and Quick! I have got to say, for a dealership, this was by far the best experience I've ever had. And considering I have rough credit and am trying to rebuild i I have got to say, for a dealership, this was by far the best experience I've ever had. And considering I have rough credit and am trying to rebuild it, and did everything possible to get me what I needed. Joe Volturo, an outstanding guy, Jim Allegretti, another asset and Dave Casino, all three of them together, look out they're a great team. Thank you also Tony Rizza Buick GMC, I am pleased with my vehicle, More

Marty "Coach" Nowak Is An Outstanding Car Salesman This is a long review with good and bad so I wanted to share my experience/advice with readers. I just bought a used car from Rizza Buick GMC. Mar This is a long review with good and bad so I wanted to share my experience/advice with readers. I just bought a used car from Rizza Buick GMC. Marty Nowak (goes by Coach) is a genuinely nice and helpful salesman. They let me take an overnight test drive to show the family and get the car evaluated by a mechanic. I enjoyed everything about my dealings with Coach. The Catch: When it came time to buy things got less pleasant. This is the old school car buying experience so beware! If you came in because of the internet price, bring a printout...they had a much higher price if you just walked in so do your homework. Then, there's an unadvertised $960 "dealer prep" fee which only gets shared with the buyer at the negotiation. This is garbage and just adds to their negotiating position. The mananger I dealt with was Jim Allegretti. His negotiating style is to bully you and try to make you feel stupid...he'll spew pricing facts at you and imply you don't know what you're talking about. I don't put up with that nonsense so I let him pull his schtick and walk away. I stood my ground and was willing to walk away but lo and behold, there's Jim standing outside as I walk out (I'm thinking, are we really doing this?). After another 15 minutes of "I can't believe you're willing to walk away over $900, we made this idiot proof...(implying I'm an idiot? Really?)" we finally settled at a number. The car was very well priced to begin with so I'd have gotten to that price 30 minutes earlier if he was willing to engage in a respectful, intelligent negotiation. I don't mind negotiating and respect the dealership's need to make a profit. I didn't appreciate the manner in which they negotiated. It's an old/tired style that many dealers have abandoned and is why Carvana and CarMax exist. I, honestly, would have paid more if he would have been more professional...or had Coach be the point of contact. At all points, Coach was there to talk temper the manager's bluster. Coach is the reason I bought the car and would recommend Rizza provided you're prepared for the brain damage you'll go through to get a deal done. Last, I was promised a short warranty (to cover the a/c since it was too cold to test) as part of the deal. When I got to the point where I'm signing and about to pay for the car, the warranty turns out to be powertrain only and they wanted to upsell me to a warranty that would have covered what I was promised. When I said the deal was off unless I got what I was promised, the manager said that, if there was a problem, he'd vouch for me and they'd take care of it. That would have been very stupid on my part. Coach came to the rescue and had to make several trips back and forth to get me what I was promised. He worked really hard on this and I truly enjoyed my experience with him. One positive note on Jim Allegretti. After all of the hassle to get the car done, he got my other car washed. More

Joe volturo Joe is great did everything he could to make sure I got approved definitely come and ask for him at Joe Rizza GMC Buick Cadillac Joe is great did everything he could to make sure I got approved definitely come and ask for him at Joe Rizza GMC Buick Cadillac More

Leased a New 19 I came to Rizza Cadillac Buick GMC, I wasn't sure about which car I had wanted, so Joe Volturo, helped me out and showed me my options and I went home I came to Rizza Cadillac Buick GMC, I wasn't sure about which car I had wanted, so Joe Volturo, helped me out and showed me my options and I went home with a 19 Buick Enclave, is a great vehicle, not too big but not tiny. Am happy with car, thank you, More

My New Fusion I happen to run into the best sales guy ever. Chris Davis is a wholesome young man. I had not intended on buying a vehicle today but he just was so pa I happen to run into the best sales guy ever. Chris Davis is a wholesome young man. I had not intended on buying a vehicle today but he just was so patient with me I was so indecisive and unsure and he took his time showing me every car I was interested in I visited several dealerships before stopping here and was wowed by the level of customer service. They made me feel special even the G.M Jimmy Allegretti came and offered me water coffee gave me some extra informative tips on my car purchase. Everyone so friendly and actually cared about me and what I was buying thanks Rizza. I will definitely refer Chris anyone I know looking for a vehicle. More

Second time around----It worked! Shopped for a while and tried to do my homework with the technology that is out there! It started out good this time with a guy I'll call Nestor....w Shopped for a while and tried to do my homework with the technology that is out there! It started out good this time with a guy I'll call Nestor....well maybe Marty or should I say Coach? This guy tried his best to put up with a guy (me) who can be a real stickler putting it mildly. He was a real professional at what he was doing....and he did it well. After a 2 hour battle with numbers, we finally scored and the both of us were happy! Bought a new Buick for my wife and she was even happy with me! Now that's saying a lot. lol! The people at this dealership were all very friendly to me and it made the deal go very good. More

Not really looking for a vehicle ,but findings what I wanted It was a great experience. Am Unexpected.pleasure. Wasn’t sure It would go that well. I don’t have any more words to write. Except that I would recomm It was a great experience. Am Unexpected.pleasure. Wasn’t sure It would go that well. I don’t have any more words to write. Except that I would recommend that company to others. More

Perfection Guys were great, have me a killer deal. Walked out with an upgraded car for the same monthly payment with 0$ down. I highly recommend this dealer to Guys were great, have me a killer deal. Walked out with an upgraded car for the same monthly payment with 0$ down. I highly recommend this dealer to anyone looking for a new car. More