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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

March 31, 2023

Financing process takes to long especially with my credit rating which is good to excellent. More

by jalaurinsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Rizza Cadillac Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2023

My first experience with Cadillac was certainly a good one. The entire dealership was just a cut above all others I have dealt with. I am sure I will return. More

by UBHOCKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who the finance advisor was that helped me throug the process but he was 5 stars also. , Mike Lorenzo
Mar 31, 2023 -

Rizza Cadillac Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2023

The service is excellent and I always feel special. The people are friendly and very respectful. They are very professional More

by MARILOU0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2023

As usual the dealership dida great job on all of the repairs my vehicle needed. From the greeting by the Porter to the farewell from the service writer everyone was great. More

by Ctsixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 29, 2023

There good reason why I've bought 2 vehicles from you guys. Will do it again More

by chefgreg6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Mar 30, 2023 -

Rizza Cadillac Buick GMC responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 29, 2023

Joe was amazing, knowledgeable, and convincing. .very good salesperson, the experience was short and sweet, even though I had to ask for water lol, he was focus on getting me out with a brand new ca More

by vickiecarney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Mar 30, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback regarding your experience at Rizza Cadillac Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 29, 2023

Will not return to service dept. all my vehicle need ed was a battery. It went in on Thursday night and I didn’t get it back until late Monday afternoon. Therefore, I had to pay an a More

by louisestalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 28, 2023

The service was excellent they changed my oil they wash my car and they treated me great More

by kim932829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Rizza Cadillac Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 28, 2023

Had an appointment they were behind and did a half xxx job I would have rather paid regular price More

by j_larkin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Laas
Mar 30, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Apr 04, 2023 -

j_larkin25 responded

Give me a call 7082707975

March 27, 2023

I’ve been coming to this dealer since 2004 and John Howard always take great care and time love John I hope he never retire thanks. More

by Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Rizza Cadillac Buick GMC responded

Hi Sylvia and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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