Rizza Cadillac Buick GMC

Quick and easy Service manager was helpful and was accurate in estimate of time. I’d go back againquick quality service in a friendly manner. I will use this deal Service manager was helpful and was accurate in estimate of time. I’d go back againquick quality service in a friendly manner. I will use this dealership again More

The best!! Everything was smooth start to finish. Never had an experience like this ever before. I would recommend this place to anyone who is looking for a car Everything was smooth start to finish. Never had an experience like this ever before. I would recommend this place to anyone who is looking for a car or suv. More

Continued Issues. Very disappointed with Cadillac quality and service. This time around, they changed the cabin filter and now when the ventilator is ON, I hear an ann Very disappointed with Cadillac quality and service. This time around, they changed the cabin filter and now when the ventilator is ON, I hear an annoying whistle. Really??? Apparently, the Technician did not bother checking for proper operation after messing with it. The last time I had an issue was last year, when the ventilator fan was would continually change speed on the HIGH setting which drove the vehicle occupants nuts. Service people were very friendly and cordial, but in the end, the customer is dissatisfied. I will take it to a different dealer to fix, as the only way I will be happy is if they come pick up my vehicle, fix it and then return it. It’s somethjng called accountability. This will be my last Cadillac, returning back to BMW, which is a couple of notches higher in build quality for similar money. It’s a no brainer. More

The best car buying experience ever at a dealership Great customer service, and was given a very fair deal. Staff and management could not have been any nicer. I typically purchase my cars used from pr Great customer service, and was given a very fair deal. Staff and management could not have been any nicer. I typically purchase my cars used from private parties. The used car I purchased here was perfect and was as described over the phone. Between work, family and other obligations, time is valuable. Arrived at the dealership, test drove the car, negotiated the deal, did the paper work and was out the door within 2 hours with a smile on my face. I would HIGHLY RECOMMEND Rizza Cadillac Buick GMC for your next vehicle purchase. My wife will soon be ready for another vehicle and we will returning here for our next purchase. More

Disappointed.. I guess they already got the sale so oh well Unapologetically slow, unfriendly and tried to charge me for my first “complimentary” oil change. I guess they don’t assume people read the offers the Unapologetically slow, unfriendly and tried to charge me for my first “complimentary” oil change. I guess they don’t assume people read the offers they send. Maybe it’s just because it was “me”. Joe Ceplecha is the only friendly staff member I know. Nobody else bothers trying to know you. More

Friendly service I took my car in for service. Everyone was super friendly and my car was finished in a timely manner. Definitely would recommend people to go here. I took my car in for service. Everyone was super friendly and my car was finished in a timely manner. Definitely would recommend people to go here. More

Joe’s a lifesaver! Joe has a lot of history selling cars to my family and he came through for us once again! My credit situation was unideal to say the least but did eve Joe has a lot of history selling cars to my family and he came through for us once again! My credit situation was unideal to say the least but did everything in his power to get me into the car I wanted that same day! He was a life saver and I he made everything very easy. I highly recommend you look him up if you’re ever looking for a vehicle in the area!! More

Great service ! My experience was great at this dealer. Steve was very helpful and knowledgeable of the product . He walked me thru the features of the Acadia despite My experience was great at this dealer. Steve was very helpful and knowledgeable of the product . He walked me thru the features of the Acadia despite the fact it was a late deal he made my purchase great and helped us throughout the purchase . More

Top Notch If you are looking for a dealer that focuses on exceeding customers expectations, this is the place to go. Jay Bakr did whatever he could do to mak If you are looking for a dealer that focuses on exceeding customers expectations, this is the place to go. Jay Bakr did whatever he could do to make sure that I received a great deal on my Cadillac. He was knowledgeable and professional and his customer service was excellent. I recommend Jay highly. Dan Choi assisted in the deal and made it a priority to make the process run as smoothly as possible. He is very knowledgeable on all of the unique features and specs of the cars. All in all, this was the most pleasurable dealer experience I’ve had in a while. More

Excellent Good Customer service dealing with the same person on a one on one basic. Service always done in a timely manner. This person always greets u with a s Good Customer service dealing with the same person on a one on one basic. Service always done in a timely manner. This person always greets u with a smile. More