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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

March 14, 2023

Carlos our sales rep, Jim the manager and Mike the finance manager all were very helpful and knowledgeable! They all did a fantastic job! More

by kjs3269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2023

Very nice staff and friendly , provided the service it needed and the advice for the next mission service. 10/10 More

by Bahaa Hammood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

Friendly and very professional. The entire building was clean and welcoming. Everyone was smiling and seemed happy even though it was a rainy and a gloomy day outside. More

by Mmaloney0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Rizza Cadillac Buick GMC again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

Everybody I come in contact with, but the owner it's pleasant and nice to be around.The owner walks around there speaks to no one,Smiles at no one, He acts like hes Forced to be there.. More

by CTA12962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of The car washing staff I give 5 stars too
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

I'm very satisfied with the service at the dealership,staff is attentive, service scheduled is always on time,iam a satisfied customer. More

by NOOKIE0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Mar 16, 2023 -

NOOKIE0909 responded

I'm very happy with the service l received on my gmc terrain,Jim explained everything they would be doing, he was very professional and answered all questions I asked,l didn't have to wait more than 10minutes before l was registered, everyone was friendly, satisfied customer. nookie0909@gmail.com

March 13, 2023

Great service and quick service! Had an oil change and tire rotation which took just about an hour. Left dealership with a nicely washed and vacuumed car!! Thanks! Will be back! More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

The service rep stated he was new and charged me prior to technician looking at my vehicle for service. He also stated charges for an oil change when I was clearly there two weeks ago for an oil change. So m More

by Lameshia B.
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
His name is not listed, he said he was new.
Mar 14, 2023 -

Rizza Cadillac Buick GMC responded

Lameshia, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Rizza Cadillac Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 11, 2023

A little confusion regarding what I needed checked so I had to make another appointment. More

by DENISEPATRICIAMCCLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Rizza Cadillac Buick GMC responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 11, 2023

Great Service, Friendly, Greeting And Professional Work. ... Very Clean Establishment, Satisfied With The Service Performed!! More

by INELLMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 11, 2023

I am happy with the final result. All problems have been resolved. Some confusion in diagnosing the problem but problems has been repaired. Becky in the service department was courteo More

by STERLINGCUSTOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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