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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

February 27, 2023

Car was ready before time it was promised. Service advisor was very knowledgeable and pleasant. More

by JANNY.MAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2023

Came in for a routine oil change and was waiting for completion. During the oil change, they discovered a leak in a fluid dispenser. They immediately got me a rental car so that I could be on my way. More

by DAHLFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2023

Ryan was very patient and helpful in looking for a car that was right for me. He made my experience pleasant. More

by Jeannette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Feb 28, 2023 -

Rizza Cadillac Buick GMC responded

Jeannette, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Ryan's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2023

The customer service was amazing and the wait time for my car wasn't long at all, for the work they had to do. More

by Laford23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2023

Great experience in the service department. Thanks again. Job well done guys. Five star service. More

by sl_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2023

Good service just need to update customer after a couple days! Staff is freindly and car was cleaned when done with service More

by MDSWAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Feb 27, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2023

Everyone at Rizza cars was fantastic to work with. They treated us fairly and courteously. We can’t recommend them enough. More

by Mike S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti and Phil Rizza both 5 stars, Mike Lorenzo
Feb 27, 2023 -

Rizza Cadillac Buick GMC responded

Mike, I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 23, 2023

great experience! I've been dealing with Larry Papp and Rizza GMC for over ten years. I recently purchased a leased SUV and Larry and the staff made it a quick and eas More

by Cobra 95
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 23, 2023

Courteous, friendly, welcoming. Couldn't of had expected a more pleasant experience than we had 3 years ago, but you did it. More

by ROADKING_TPPD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 22, 2023

It’s alway good visiting Rizza and I’m proud to drive with my plates stating I bought from Rizza. Thanks Mr. Tony! More

by PRENCHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Feb 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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