Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,263 Reviews of Rizza Cadillac Buick GMC - Service Center
Danielle is service is wonderful to work with. When I call to schedule an appointment or tell her what’s going on with my car, she patiently listens and explains what’s happening. Even helps me try to p call to schedule an appointment or tell her what’s going on with my car, she patiently listens and explains what’s happening. Even helps me try to problem solve it. She’s usually right too!! She’s honest, trustworthy and always smiling. More
Brought SRX in for radio repair! New part was damaged! Porter brought me home! Next day porter picked car up and returned it fixed …Thanks to Becky!!! Porter brought me home! Next day porter picked car up and returned it fixed …Thanks to Becky!!! More
Jim Monahan has so much patience...great experience. He test drove my car...was determined to find reason for problem I told him I was having. test drove my car...was determined to find reason for problem I told him I was having. More
Absolutely the best service department!They are Absolutely the best service department! They are extremely knowledgeable and professional! Never fail to disappoint. Helpful staff that exceeded ex Absolutely the best service department! They are extremely knowledgeable and professional! Never fail to disappoint. Helpful staff that exceeded expectations Daniel and staff are great More
I took my radio because the infotainment went out along with radio. I took it in for service and they were not able to help. I was told to "Start" by replacing the factory amp. Then go from there. The dea with radio. I took it in for service and they were not able to help. I was told to "Start" by replacing the factory amp. Then go from there. The dealership should have a stock in of these items. He said it was a Special order. I paid $175 For a guess. They had no way of testing Amp. My question what else does the amp control?. More
John and his team were excellent! I came in with the complaint of a “funny sound”. They found the problem and had me back on the road in a timely manner! complaint of a “funny sound”. They found the problem and had me back on the road in a timely manner! More
Oil change and tire rotation is what was serviced. Tires were rotated but the sensors were not recalibrated. My dashboard does not match the new tire location after being rotated. The lack of attention to d were rotated but the sensors were not recalibrated. My dashboard does not match the new tire location after being rotated. The lack of attention to detail is concerning and very unprofessional. If this “extra” service of pressing a few buttons while holding a tool next to the tire was an option for an additional charge I would have liked to have been given the opportunity to make a decision while my vehicle was in the shop. More
I'm glad that you all have Daniel and Becky back. The two of them make a dynamic dual together. They always let me know/ keep me up with what's going on with my vehicle and updates on what needs to be done. of them make a dynamic dual together. They always let me know/ keep me up with what's going on with my vehicle and updates on what needs to be done. More
Good service worked quickly on my vehicle rotated tires checked the pressure wiped down the inside washed it checked all fluids changed the oil and filter checked the pressure wiped down the inside washed it checked all fluids changed the oil and filter More