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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,263 Reviews

2,263 Reviews of Rizza Cadillac Buick GMC - Service Center

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May 29, 2021

Always great service with over 90,000 miles now on my Cadillac so when I was ready for service, Becky D’Andrea got me in right away, same day, with a loaner waiting for me too. Checking in is a breeze, a More

by silverscreen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 29, 2021

Johnny was awesome. Thanks for taking care of the car so quickly and efficiently. Also very mindful of my time and work needs. Thank you More

by Tom T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 29, 2021

Becky has always been an excellent service representative in discharging her duties and responsibilities. I commend her for such a superior effort. Her dedication and commitment in provides excellent custome More

by MILOSR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2021

Always able to get my car in immediately. People are very helpful and courteous.work is done in a timely manner. I am very satisfied with Service Department. More

by maureenbells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2021

Very pleased our service agent Becky was terrific. And I was pleased with the call that my car my ready and it was washed too!! More

by Carol Kobialko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2021

Great communication and great work from the technicians! Kept me up to date with the progress. Loved the service, and hope to continue being a loyal customer. More

by JulioM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 27, 2021

Was very pleased with the service I received, John was very friendly and professional the service on my car was very was great I would recommend them to a friend or family member... More

by Essie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 27, 2021

I know when I bring my car in for service and hand it off to Danielle, it will be repaired properly. It is very reassuring to know it will be fixed in a timely fashion also More

by Phagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 26, 2021

I love the attention I receive from the moment I enter the dealership’s service area. Danielle O’Connor and Becky D’Andrea are the BEST! More

by soto.333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O’Connor, Jim Allegretti, Anthony Rizza
May 27, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 26, 2021

Danielle was awesome, she went out of her way to keep me comfortable and keep me informed on everything. Very personable friendly. Thank you Danielle for all you do each and every day More

by Mygirlsalc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 27, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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