Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,269 Reviews of Rizza Cadillac Buick GMC - Service Center
Was told what my car needed. Wasn’t pressured into getting a service I didn’t plan for. Everyone was friendly & nice. Cars in the show room wan beautiful. Very clean establishment getting a service I didn’t plan for. Everyone was friendly & nice. Cars in the show room wan beautiful. Very clean establishment More
Service Department is outstanding.From the moment you Service Department is outstanding. From the moment you walk in, all is under control and moves along very efficiently. Very friendly, helpful Service Department is outstanding. From the moment you walk in, all is under control and moves along very efficiently. Very friendly, helpful and courteous staff. More
Price for a new headlight was originally $180... after I complained $100 was magically removed from the cost .............,,,...,,......So I had a problem with that and eventually $100 was deducted from the complained $100 was magically removed from the cost .............,,,...,,......So I had a problem with that and eventually $100 was deducted from the price.. so I felt that rizza gmc soy have no problem screwing me out of $100 if I did not complain More
I was so surprised on how fast I was welcomed it was my first time dealing with the service department they were kind and concerned first time dealing with the service department they were kind and concerned More
As always exceptional service. The way a premium car owner should be made to feel. Out of the 3 Cadillac dealers they are above the other 2 by a mile. That’s why I bought my las 2 Cadillacs from Rizza a owner should be made to feel. Out of the 3 Cadillac dealers they are above the other 2 by a mile. That’s why I bought my las 2 Cadillacs from Rizza along with their excellent service More
I had a great experience with the service department. The staff was very friendly and welcoming from my first call all the way through completion of the work. The staff was very friendly and welcoming from my first call all the way through completion of the work. More
Only service mgr was wearing masks: all sales reps maskless. Told upon arrival that there was no record of my scheduled appointment- had to show manager my confirmation on my phone. Needed program add maskless. Told upon arrival that there was no record of my scheduled appointment- had to show manager my confirmation on my phone. Needed program added to onboard computer for initiating afterblower on ac to eliminate mildew growth. Manager said he's been in service 20 years and had never heard of that. I had to show him the diagnostic stating that this was the recommended solution from GM. Amazing this service department is still operating. My visit was a joke, and most of the employees were xxxxing zeroes. More
Did not care for the woman who sold me my car 3 years ago but really like all the people in the service department especially Danielle O’Connor so decided to get my next car here only because of Danielle. but really like all the people in the service department especially Danielle O’Connor so decided to get my next car here only because of Danielle. More
Every time I visit this location for an oil change I getting treated with respect. I am greeted at the door and all my needs are meet. I’m often updated with specific time frame for my vehicle. getting treated with respect. I am greeted at the door and all my needs are meet. I’m often updated with specific time frame for my vehicle. More