Back

Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
May 07, 2021

Daniel was super professional and worked extremely hard to solve my problem. She worked the ordering of my part and got me the best deal. More

by trepur99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel.
May 10, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Daniel was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2021

Was told what my car needed. Wasn’t pressured into getting a service I didn’t plan for. Everyone was friendly & nice. Cars in the show room wan beautiful. Very clean establishment More

by swestdean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
May 10, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2021

Service Department is outstanding.From the moment you Service Department is outstanding. From the moment you walk in, all is under control and moves along very efficiently. Very friendly, helpful More

by JBD0712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 05, 2021

Price for a new headlight was originally $180... after I complained $100 was magically removed from the cost .............,,,...,,......So I had a problem with that and eventually $100 was deducted from the More

by BDREESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 04, 2021

I was so surprised on how fast I was welcomed it was my first time dealing with the service department they were kind and concerned More

by LED2761
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 04, 2021

As always exceptional service. The way a premium car owner should be made to feel. Out of the 3 Cadillac dealers they are above the other 2 by a mile. That’s why I bought my las 2 Cadillacs from Rizza a More

by Kvari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniele O’Connor
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 03, 2021

I had a great experience with the service department. The staff was very friendly and welcoming from my first call all the way through completion of the work. More

by DDD3POLICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Rizza Cadillac Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Rizza Cadillac Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 03, 2021

Only service mgr was wearing masks: all sales reps maskless. Told upon arrival that there was no record of my scheduled appointment- had to show manager my confirmation on my phone. Needed program add More

by Cobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 02, 2021

Did not care for the woman who sold me my car 3 years ago but really like all the people in the service department especially Danielle O’Connor so decided to get my next car here only because of Danielle. More

by Jean123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O’Connor
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Hello Jean and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Danielle was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 01, 2021

Every time I visit this location for an oil change I getting treated with respect. I am greeted at the door and all my needs are meet. I’m often updated with specific time frame for my vehicle. More

by TSTALLWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
116
...