Rizza Cadillac Buick GMC - Service Center

Service with a smile. Fast service. Sale rep good almost sold me a new car. Fast service. Sale rep good almost sold me a new car. More

I usually come to this car dealership to get all of the work done on my suv because this is where I purchased my car. I also come here because the staff is very friendly, helpful and the waiting room is cl work done on my suv because this is where I purchased my car. I also come here because the staff is very friendly, helpful and the waiting room is clean and they have water, coffee and snacks. More

I have purchased at least 5 cars from this dealership, always has good salesperson until now. After the pandemic, it seems that it has changed, not as friendly or helpful. always has good salesperson until now. After the pandemic, it seems that it has changed, not as friendly or helpful. More

Unrivaled service and sales teams. Best customer service in the business. I refer all my friends and family. Best customer service in the business. I refer all my friends and family. More

Service was decent. The issues I had were that I was told a price for the service before the service was completed. I confirmed this price 3 times but when my vehicle wa The issues I had were that I was told a price for the service before the service was completed. I confirmed this price 3 times but when my vehicle was complete the service was $130 more than I was told. When I asked about it I was told it was taxes and he would lower the price for me. The final price was $30 more than I was originally told. Not a big deal. The bigger issue was when I went to pick up my vehicle someone had set the language to French. So I had to go back in and try an and find someone to change it back. There were 4 employees that were try to help and laughing and making jokes about it. I explained to them multiple times that I was not happy at all and definitely not happy I had to come back in and waste another 20 min of my time trying to get this resolved because an employee thought it would be a funny joke to pull on a customer. I’m glad I noticed it while I was still onsite because It would’ve taken me a lot of personal time to try and read thru the manual and make the correction myself. And on top of that not one employee apologized for my inconvenience. More

They took me in early listened to my needs and got the job done in a day. job done in a day. More

Appreciate John Howard in the service center: friendly, efficient and yet professional. Work took longer than estimated, but only about an extra hour. efficient and yet professional. Work took longer than estimated, but only about an extra hour. More

Could have been more professional At check in counter. Lots of staff just hanging out Lots of staff just hanging out More

John was so helpful, had a sense of humor & told me not to go back to the other dealership I was first going to. He fixed my car & got me out in a good amount of time! to go back to the other dealership I was first going to. He fixed my car & got me out in a good amount of time! More

Friendly, professional and knowledgeable. Was very happy with service. Would feel comfortable taking my SUV there again. Was very happy with service. Would feel comfortable taking my SUV there again. More