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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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January 18, 2023

The service shop is friendly, professional and reliable. I appreciate that they will drive me home and then pick me up if needed. More

by khbrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jan 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2023

Good service and quick. Answered all my questions with no problem. Will be back for future recalls. More

by VASQUEZ_CHRISTIAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jan 20, 2023 -

Rizza Cadillac Buick GMC responded

Vasquez, thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2023

Detail of my car a great. They were able to bluff a paint mark away More

by RFREDDITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Rizza Cadillac Buick GMC responded

I am so glad we could take care of all of your needs at Rizza Cadillac Buick GMC. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2023

Rizza has professional customer service. Jeff is always nice & timely at the service department.keep up the good work.thx. More

by MCSMITHRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan choi is very good sales man!
Jan 18, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2023

Excellent service and fast turnaround time. Very nice service manager and check out clerk, thank you. More

by CWEBER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melizza Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2023

Always great service at Rizza Cadillac, they are very prompt go out of their way to make you happy. More

by johnnydmnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see me any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 14, 2023

Fast, thorough and no surprises! Polite too. I feel respected. It’s a great car and advice from service is appreciated. More

by judy_wojciechowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melizza Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Rizza Cadillac Buick GMC responded

Judy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 13, 2023

The service center took great care in getting my service done. They keep me informed and got me out quick as possible. More

by Rovingreporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Rizza Cadillac Buick GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 12, 2023

The service department, specifically John goes above and beyond to ensure I receive care and assistance far beyond expectations. I am a paraplegic and entering or exiting my GMC Terrain is challenging, as s More

by MCQ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy the Porter!
Jan 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 11, 2023

My first time visiting, but will not be my last. I felt welcomed and the service my vehicle needed was completed and I was satisfied. Thank you! More

by Lameshia B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jan 13, 2023 -

Rizza Cadillac Buick GMC responded

Lameshia, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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