Rizza Cadillac Buick GMC - Service Center

They were professional, kind, and they were very courteous. Professional clean on the outside of my car. The gentleman at desk was very professional,kind and very courteous. The overall services wer courteous. Professional clean on the outside of my car. The gentleman at desk was very professional,kind and very courteous. The overall services were excellent. More

One negative observation. I arrived at 7:23 AM for a 7:40 AM appointment. The garage door was partially elevated. I waited a minute or so, then exited my automobile and wal I arrived at 7:23 AM for a 7:40 AM appointment. The garage door was partially elevated. I waited a minute or so, then exited my automobile and walked into the facility and told three people that I was there for a 7:40 AM appt. I was informed that they did not open until 7:30 AM then walked back to my and waited until the door was opened at 7:30 AM. After the door was opened and after I drove in, all went smoothly. My complaint: Where is civility, common courtesy, customer appreciation? If my schedule were not tight for the week, I would have gone elsewhere for servicing of my vehicle. The servicing and your representative afterward were superb. More

Timely service and comfortable waiting area. Excellent service and friendly staff. Good feedback and excellent service consultant. Excellent service and friendly staff. Good feedback and excellent service consultant. More

Staff is excellent, informative without being pushy! Love the text option and update calls. Very professional! Love the text option and update calls. Very professional! More

Customer service(Becky) Courteous…valet service guy (Ben) very friendly..overall very satisfied..recall part came in before expected (Ben) very friendly..overall very satisfied..recall part came in before expected More

I bought my GMC Acadia in 2014 and it has been the best vehicle I’ve ever driven and the service is fantastic. I brought my vehicle in for some service as in an oil change a radiator flush and something lo vehicle I’ve ever driven and the service is fantastic. I brought my vehicle in for some service as in an oil change a radiator flush and something loose in the front end and everything was taken care of same Day. More

The service center is wonderful. Jim & John are personable and friendly. They make you feel like a valued customer. Mr. Banks is also great. Jim & John are personable and friendly. They make you feel like a valued customer. Mr. Banks is also great. More

My. Experience this time was very good; thanks to Tomas. Rizza Cadillac to me is like doctor who knows your health history. I also most lost that trust d Experience this time was very good; thanks to Tomas. Rizza Cadillac to me is like doctor who knows your health history. I also most lost that trust due to Tony. I don't ever want to see his face again. I can't leave out Becky who was very gracious. More

Excellent customer relationships. Prompt responses to questions. Service personnel were very courteous. Polite explanations of what was wrong with my 2 cars Prompt responses to questions. Service personnel were very courteous. Polite explanations of what was wrong with my 2 cars More

Iways well taken care of very professional and polite keeps me informed how everything is going highly recommend to my friends and family keeps me informed how everything is going highly recommend to my friends and family More