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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews
Call Service Center (708) 429-6600

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
August 28, 2022

We were very happy with our service. They communicated with us every step of th way. More

by ECOSTELLO4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 26, 2022

I found the salesman Munir Nazer a pleasure to work with. However, I’m quite displeased with the Finance Manager, Bert Dutcher. In addition I found the car I purchased was over priced. More

by Dowensbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Rizza Cadillac Buick GMC responded

Dowensbell, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 26, 2022

Becky in the service department was FANTASTIC! She kept us updated on our CT5 Thank you Becky! More

by jjmiller6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
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Aug 29, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 21, 2022

Great job! I love the drop off service, once they got done serving my vehicle & drop off to my job. More

by buffie_wrightsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 21, 2022

Great service! Super quick and explained everything I needed done. Price was a bit high but they gave me a small discount which was very much appreciated. Thank you More

by Kelseybischoff01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 20, 2022

Was so happy to know how great this dealership is; after buying a new / used car from another place and getting no where! Your service was prompt, friendly and excellent! I will be coming back I’m sure! More

by Lbones55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 19, 2022

The customer service by the service advisors is always top notch! It is what makes us come back. More

by mikenmarth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 19, 2022

Tony was a great service advisor. He kept me posted about the repairs. Very impressive. More

by Valmwt00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
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Aug 22, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 18, 2022

They totally suck at their work they lay about it overcharged disrespect for the customer More

by Randyantes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 18, 2022

Very professional and friendly from check in to pick up. Very satisfied with my service More

by SSSMOKENJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Report | Print
Aug 18, 2022 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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