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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,263 Reviews
Call Service Center (708) 429-6600

2,263 Reviews of Rizza Cadillac Buick GMC - Service Center

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July 26, 2023

I was told that my service visit (replace steering wheel and oil change) would take at least three hours. Since I elected to wait, I was pleasantly surprised when it took slightly less than two. Everything More

by whanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Rizza Cadillac Buick GMC responded

Whanna, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 24, 2023

Service was quick & efficient. Becky was prompt & knowledgeable regarding the service requirement.It was a pleasure. More

by FANNIEBUSHROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 23, 2023

Always helpful and nice, have friendly people that help all the times I have been their great service. More

by timrobstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 23, 2023

The service were very good nothing but good words to say I recommend my friend to you More

by SARAHINTON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jul 25, 2023 -

SARAHINTON25 responded

Thank you for the excellent service that you done on my vechile

Helpful
July 21, 2023

Thank you for the good service Thank you Thank you Thank you Thank you LOL!!!!!!!!!! More

by GMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 20, 2023

Service was great as usual but the price of the tire was ridiculous. The service team made it better like Greg always does. More

by threejays09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 20, 2023

Great dealership. great people.had no issues with this service visit.as always,vehicle Delivered in great shape.vehicle was washed as well.thank you More

by kingchevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 17, 2023

Nice customer Service, nice comfortable waiting areas. Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday More

by dejay03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Rizza Cadillac Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 16, 2023

To replace sensor dealer keep my car 4 days and of course I had appointment. Rizza dealership this is mistake. I don’t recommend this dealership any one. Jim with service department try do what he can but hi More

by Andrzej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 16, 2023

Very clean service was great Mike that took care of me very nice gentlemen would highly recommend made m service very easy. More

by Mac86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Rizza Cadillac Buick GMC responded

Mac, I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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