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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,263 Reviews
Call Service Center (708) 429-6600

2,263 Reviews of Rizza Cadillac Buick GMC - Service Center

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August 04, 2023

Had a great customer service experience as I away do, Becky was very helpful , hands on and polite More

by Llittlepage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Becky was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
August 03, 2023

I was happy with dealer. Every employee, i encountered was exceptional. I felt it took too long to receive service, i requested. More

by gertsgirl13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
August 03, 2023

pleasant customer serive, Becky very nice and knowledgeable, took good care of me and does so at every visit More

by Llittlepage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
August 02, 2023

Great service. great people Love the way I'm treated Will do all my service with Rizza! More

by kingchevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
August 01, 2023

Thank you for taking your time to fully explain the process in the full repair of the vehicle. I grew up in Michigan…. Worked with material testing for automotive companies…. So I know a snow job whe More

by Mbappleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wrote the check and walked…. All good
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Aug 03, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 30, 2023

Prompt and courteous service of my vehicle. Comfortable waiting area with refreshments & snacks. Rizza Cadillac is a classy dealership! More

by JeffScheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 30, 2023

Awesome customer service, and an all around fantastic staff!!! Couldn’t ask for better treatment, from the crew in the Service Department! More

by curtissweat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Rizza Cadillac Buick GMC for your vehicle needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 28, 2023

They always get me in and out so quick! Plus everyone is great to work with! More

by Phernandez549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Rizza Cadillac Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 27, 2023

Not from the area, but when an issue came up while nearby, they provided great service to get my truck fixed immediately. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words, Josh. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Helpful
July 26, 2023

Service was fantastic! Will not go to any other Cadillac service department because Rizza is the best! More

by TREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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