Rizza Cadillac Buick GMC - Service Center

The service department and the service on my vehicle I would give 5 stars. The reason I gave 4 stars is because of a incident that happened on the outside near the showroom. I was standing outside talking would give 5 stars. The reason I gave 4 stars is because of a incident that happened on the outside near the showroom. I was standing outside talking on the phone while my car was being serviced, and a employee came up to me in a rude manner with a frown on his face and asked me "Do you need something", as if I wasn't suppose to be standing outside. And I told him my car is being serviced. He was very rude...I wish I had asked for his name, but I was on a important call at the time. I think he was talking to the GM Jim Allegretti before he headed my way. That's no way to treat customers. Ask before you assume! More

Excellent customer service. Knowledgeable and thorough Service Techs. Customer Convenient pickup and return. #1 Yes Knowledgeable and thorough Service Techs. Customer Convenient pickup and return. #1 Yes More

Staff was busy yet attentive when I arrived to drop of my car. Patient with my schedule. car. Patient with my schedule. More

had an appointment scheduled for 2 weeks ahead to get brakes and rotors done along with an oil change. I walk into my appointment and they tell me they can look at the brakes but only get my oil change d brakes and rotors done along with an oil change. I walk into my appointment and they tell me they can look at the brakes but only get my oil change done. walked out as an unsatisfied customer. More

This is my dealership and has been for the past 10 years and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service exp and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service experience as pleasant as possible. More

It was such a long wait after having an appointment Waiting room was so cold appointment Waiting room was so cold More

Service was good. I was done in about an hour. I did not get a copy of the inspection report I was done in about an hour. I did not get a copy of the inspection report More

Great service. John in the service department was excellent. We will be back. Always a pleasure to visit Rizza. John in the service department was excellent. We will be back. Always a pleasure to visit Rizza. More

Everything was good. Customer service was on point. Service was good and done in a timely manner. Customer service was on point. Service was good and done in a timely manner. More

Took too long for a simple oil change but they may have over booked service appointments or they are short handed. over booked service appointments or they are short handed. More