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Rob Sight Ford
Kansas City, MO
1,520 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,520 reviews
April 05, 2013
I had another pleasent exprience in the Rob Sight service department. Excellent work done in a timely manner and a great price for an oil change and tire rotation on a Toyota no less. department. Excellent work done in a timely manner and a great price for an oil change and tire rotation on a Toyota no less. More
by jms1956
Employees Worked With
Jess Newman
April 02, 2013
Every one in the service was friendly and knowledgable. My repair was done on time and within my Buffet. I will defineately be back for all my major repairs. My repair was done on time and within my Buffet. I will defineately be back for all my major repairs. More
by tim shields
Employees Worked With
Craig Touchstone
April 01, 2013
After deciding to purchase a new car,I contacted Gary to look and drive a Ford.After a couple of weeks trying to decide,Gary called and inquired if I was still interested.I had been checking the web site look and drive a Ford.After a couple of weeks trying to decide,Gary called and inquired if I was still interested.I had been checking the web site and found an Edge which had all my requirements.After driving it we came to an agreed price with no haggling and no pressure.After 3 months the car had a few minor problems.Contact was made with Craig Touchstone the car was brought in and service was done in a timely manor.One problem could not be done as a part needed to be ordered.Two days later Craig called and said I could come in anytime and get the work done which I did.Just a great experience in sales and service.I will continue to have all service done here. More
by ofcgil
Employees Worked With
Craig Touchstone, Gary Singer
March 31, 2013
Webt in to look at a car with my own financing lined up. Everything started out great until i got car insurance for the car and was told that the finance manager would by the name of tony would follow back Everything started out great until i got car insurance for the car and was told that the finance manager would by the name of tony would follow back up. was advsied to but almost 4 times a down payment down, get a co signer or even a trade " even though i had my own financing" and not to call then bank my loan would be through due to i would be muddying up the waters, i asked if a went to the cheapest car on the lot if it would make a difference and was still advised o wouldnt be able to get a car without this amount down. was advised i would not get my deposit back tioll days later after returning the car due it needed to be avaailable to show to other buyers. " after hassling i then was advised i could get my deposit back" i understand business is business but to give customers the run around like this is extremely unexceptple. Never once was able to speak to the financne manager and kept going back and forward endlessly with questions my sales guy could not answer. i took my business elsewhere and was in the car i wanted in almost an hour with no waorries. More
by jaydastarz
Employees Worked With
March 30, 2013
Rob Sight Ford has a top notch reputation. Recieved an immediate response to my internet inquiry and met with Michael Cox. First class no pressure sales and very knowledgeable. Closed with Tony Wright ( immediate response to my internet inquiry and met with Michael Cox. First class no pressure sales and very knowledgeable. Closed with Tony Wright (best ever). All and all an exceptional experience. I'm now a committed RS Ford customer. Highly recommend to friends. A++++ More
by pratamg
March 29, 2013
Christian was fantastic to work with -- friendly, helpful, and not at all pushy. He genuinely seemed to want to make sure we found the right car for our family, and helped us do just that! I have a helpful, and not at all pushy. He genuinely seemed to want to make sure we found the right car for our family, and helped us do just that! I have already recommended him to others! More
by tmlong
March 28, 2013
My recent buying experience of a new F-150 pickup was exceptional. Duane was very knowledgeable. His sales approach was professional and low key. Other staff involved in the processing of the sale was eq exceptional. Duane was very knowledgeable. His sales approach was professional and low key. Other staff involved in the processing of the sale was equally as competent. More
by Purple1106
March 27, 2013
Excellent service rep,, very timely done, even washed my new truck! I'd recommend that the bill payment personnel be educated a bit more on attitude, manners, and dealing with the public. I received a foll new truck! I'd recommend that the bill payment personnel be educated a bit more on attitude, manners, and dealing with the public. I received a follow-up call about my concerns the same day I wrote of my experiences. What a class act!! More
by hawkeye829
Employees Worked With
March 27, 2013
My husband and I called about a ford edge late Saturday around 4:30 that we really wanted to look at. They still had it at their dealership and told us to come on up. It had started to snow by the time we around 4:30 that we really wanted to look at. They still had it at their dealership and told us to come on up. It had started to snow by the time we got there and it was their closing time. Sandra, Rich, and Jeff all stayed late and helped us get the car that we had been wanting to get. We were very pleased with our experience. The customer service was amazing. Thank you very much. We would recommended Rob Sight Ford to anyone looking for a car. They will take good care of you anytime. More
by tammygragg
March 26, 2013
Had a problem with the check engine light, was able to get me right in and fixed within a couple of days. Erik was great about communicating the problem and following up with the issue. get me right in and fixed within a couple of days. Erik was great about communicating the problem and following up with the issue. More
by huffkt
Employees Worked With
