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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,510 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,510 reviews

June 14, 2025

New to the area and selected this dealership for service. They provided professional service and will be my selected dealer for future service. More

by MIKEANDLESIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden's Olathe Buick GMC for your service needs! We're thrilled to hear that you found our service professional and that you've selected us as your go-to dealership in the area. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

Notification volume was turned down on the audio system so that could not hear notification of leaving key in and had to reset. Enjoyed the visit with Terry Cahill, made the wait time go quicker More

by dbillups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Cahill
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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that you enjoyed your visit with Terry at Robert Brogden's Olathe Buick GMC. We appreciate your note regarding the audio system notifications, and we'll look into it to improve our customer experience. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t More

by EMILYGORDANIER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

They are the nicest con men we've ever dealt with. Will never go there again and advise everyone else to steer clear. More

by kcfdfao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Levin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns, and it's important to us that every customer has a positive experience at Robert Brogden's Olathe Buick GMC. We encourage you to reach out to us directly so we can address your specific issues and work towards a resolution. Your input is invaluable in helping us improve. Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

Great service. My visit this time was very fast, and all of my needs were met. More

by STASIMCKIBBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for the wonderful review! We're glad to hear your visit to Robert Brogden's Olathe Buick GMC was quick and that we were able to take care of everything you needed. Your feedback means a lot, and we look forward to welcoming you back again soon! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

Jimmy Carpenter is a trustworthy team player for the buyer and those seeking help. We felt we were spoiled by the service and overall care in our situation with the service need on our vehicle. More

by ANDREW.SHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Robert Brogden Buick GMC responded

Thank you so much, Andrew! It means a lot that you took the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Jimmy earned your trust and made sure you were well taken care of. If there's ever anything you need down the road, don’t hesitate to reach out. Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

They just want to sale a car, watch out! Go through all the financial paperwork word for word More

by trisha.selby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Saenz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Trisha. At Robert Brogden's Olathe Buick GMC, we value transparency and want our customers to feel informed throughout the purchasing process. We encourage you to reach out to us directly if you have any specific concerns so we can discuss them further. Your feedback is important, and we appreciate you bringing this to our attention. Sincerely, The Robert Brogden Buick GMC Team

June 12, 2025

Withholding my title after repeated good faith attempts to pay my down payment and the staff’s inability to process it is potentially illegal. Steps to retrieve the title will be taken. More

by brandon
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Blackburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your concerns with us, Brandon. We understand how important your title is, and we take these matters seriously at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and would like to discuss this further. Please contact us directly so we can learn more about your experience and assist you in resolving this issue. Your satisfaction is important to us. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

Took care of my car while it was getting fixed and did a great job keeping me up to date as it did take longer than usual due to supply issues. Very friendly and nice. More

by krystianeperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind review, Krystiane! We're glad to hear that we kept you updated during the repair process and that our team made your experience friendly and pleasant. If you need anything in the future, please don’t hesitate to reach out to us at Robert Brogden's Olathe Buick GMC. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! More

by theiling86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It’s always our goal to provide a clean and comfortable environment with added perks like snacks and drinks. We look forward to seeing you again for your next appointment! Sincerely, The Robert Brogden Buick GMC Team

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