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Robert Brogden Buick GMC - Service Center
Olathe, KS
2,115 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,115 Reviews of Robert Brogden Buick GMC - Service Center
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September 11, 2025
The dealer was Friendly, knowledgeable, helpful during and following the sales process. I would recommend. and following the sales process. I would recommend. More
by mjlonergan
Verified Customer
September 11, 2025
Katie got me in on short notice and the service was completed as promised. Very happy with the service. completed as promised. Very happy with the service. More
by rbb060s
Employees Worked With
September 10, 2025
Nice people great attitude quick work will come again. Gave helpful suggestions good snacks thank you Gave helpful suggestions good snacks thank you More
by GSELVERA
September 07, 2025
Katie was able to identify the issue and have our Enclave repaired in the same day. The text and email notifications let us know immediately when our repair was finished and ready to be picked up. repaired in the same day. The text and email notifications let us know immediately when our repair was finished and ready to be picked up. More
by KHWILDCAT
Employees Worked With
September 02, 2025
Excellent dealership and outstanding sales department. The finance department is top notch. I would recommend this dealership to friends. The finance department is top notch. I would recommend this dealership to friends. More
by marlenelobner
September 01, 2025
Matt Hoover in the Service Department went above and beyond in helping me through this lengthy process of nearly 5 months waiting on the part for my vehicle. After months of frustration I attempted to beyond in helping me through this lengthy process of nearly 5 months waiting on the part for my vehicle. After months of frustration I attempted to trade my vehicle in and with it being down waiting on a part i felt i was being taken advantage of by the sales team. I only owned the vehicle for a few months before it broke down yet they told me i was thousands of dollars upside down. I have never missed a payment and pay extra each month. No way i should be upside down. The salesman working with me did not see me as a priority and as soon as he knew I probably wasn't going to buy a vehicle that day he told me he was dealing with another customer instead of taking care of me. I would say the only good experience I had at this dealership was Matt Hoover who would call and text with updates and guiding me on how I should handle escalating my part need to GM. More
by MICHAEL.KUTSCHER
August 30, 2025
As usual Robert Brogden was absolutely ZERO help. They cannot do the most simple of tasks. I’d drive across the country to do business with anyone else. They cannot do the most simple of tasks. I’d drive across the country to do business with anyone else. More
by jonnychambers83
Employees Worked With
August 28, 2025
Timely repair and pleasant people to work with. Service area was clean and user friendly Service area was clean and user friendly More
by larrygreen0404
Employees Worked With
August 27, 2025
There were issues with the new car and the dealership did a good job coming to get the car so I didn't have to drive it over there. a good job coming to get the car so I didn't have to drive it over there. More
by JoeMike
Employees Worked With
August 23, 2025
Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the timeframe that was set up for my expectation. Kudos all the way around! More
by JimmyAcura
