Robert Brogden Buick GMC - Service Center

Everyone is nice and I got my service complete and done just right . Of course I like dealing with Robert broaden buick just right . Of course I like dealing with Robert broaden buick More

Did a great job! Very professional and on time. Delivered complete vehicle at the promised day and time. Very professional and on time. Delivered complete vehicle at the promised day and time. More

I was very impressed with Katie Terry. I was a bit apprehensive as a rule going to a dealership to have service work done tends to be a headache, however she went above and beyond profess I was a bit apprehensive as a rule going to a dealership to have service work done tends to be a headache, however she went above and beyond professionalism to make sure that all the teas were crossed and eyes were doted. She is very professional, and I felt at ease and will definitely Feel so to go back to the service department if necessary and request her. More

Excellent service and a wonderful experience. We didn’t have to wait very long and everything went well. Thank you very much. We didn’t have to wait very long and everything went well. Thank you very much. More

Good service advisor. Prompt and efficient. Paid attention to what I said and solved the problem Prompt and efficient. Paid attention to what I said and solved the problem More

Good communication from Matt. Not related to him, but the cost to replace two headlight bulbs seemed prettttttty high, $870??. Maybe don’t charge an outrageous amount for labor. Not related to him, but the cost to replace two headlight bulbs seemed prettttttty high, $870??. Maybe don’t charge an outrageous amount for labor. More

Dropped my truck off on a Tuesday and Friday was a holiday, but even so I did not get an update on my vehicle until the following Monday and it was only it to get diagnostics down to figure out what w holiday, but even so I did not get an update on my vehicle until the following Monday and it was only it to get diagnostics down to figure out what was wrong with the transmission. It was determined that I needed a new transmission and tires. They were also going to do a coolant flush. I agreed to the service and had to check back several times to see when the work may be completed. On Wednesday, a week and a day after I dropped off my truck, I was told they did not have a transmission and could not find one and it would be a while before I could get my truck back. I asked if they could do the tires and coolant flush and I pick it up that day and then bring it back when they found a transmission. I was told no at first because the tech on my truck was out. I said surely someone else could complete the work. Finally was told they could get it done and picked it up. My new tires are covered in some sealant they used when mounting them as well as my wheels, this should have been cleaned off. I also found a half empty energy drink in my truck. I don’t drink energy drinks. There were also hand prints on my steering wheel. All around very disappointed in the quality of work done here. I won’t be back. More

Lacy did a great job. Followed up with details and options. Vehicle was complete as expected. Followed up with details and options. Vehicle was complete as expected. More

Lacy was awesome. She communicated very well throughout the whole repair process for my car. She communicated very well throughout the whole repair process for my car. More

I got an appointment the same day I requested it. Matt, was very attentive, professional, explained and answered my questions. Matt, was very attentive, professional, explained and answered my questions. More