Rock River Block Ford Kia - Service Center

RVMC To Rockriver Ford We just want to say thank you for taking the time for puting on the show for us and through out the years. Great Job, hope to see you next year. Since We just want to say thank you for taking the time for puting on the show for us and through out the years. Great Job, hope to see you next year. Sincerely Steve Lamb (RVMC). More

Truck needed to be fixed. I had bought a truck from Bernie Krowczyk. Told him the truck was having problems. Bernie told me where to take it to get it fixed. The truck works I had bought a truck from Bernie Krowczyk. Told him the truck was having problems. Bernie told me where to take it to get it fixed. The truck works good now. More

Regular service When I come in for routine service Mitch will always take time to ask me if everything is going well. It's been almost a year since I purchased my Ki When I come in for routine service Mitch will always take time to ask me if everything is going well. It's been almost a year since I purchased my Kia Soul very very pleased with my purchase. More

Never going anywhere else to buy a vehicle! Needed some service work done to my vehicle that I bought from Bernie, it was our mustang. About a month before the fourth of July parade I wanted to Needed some service work done to my vehicle that I bought from Bernie, it was our mustang. About a month before the fourth of July parade I wanted to get it tuned up for the parade that my company was in. My car was the lead car for our group and sad to say it was not able to be repaired in time for the parade. The guys at the Rock River Block went above and beyond to try and get it repaired in time for the parade. One thing after another was going wrong with my car and much of it revolved around the program that the previous owner had installed along with some other xxxx parts. The repair bill was thousands and I paid only my warranty deductable. The guys worked hard to prove to ford that even though I had the car for over a year, I had only put 1500 miles on it. Somehow they did it and not only did they stand behind the car but they gave us a rental for the parade! Brand new 2016 mustang! Rick! Your amazing! The fact that you lead by doing what is right and fair on behalf of boboth parties, not only does this speaks to me about your character but it sure as xxxx empowers your team to do what is right! Thanks so much for everything you did for us with the mustang and everything else in between! Your kindness is not forgotten and I tell everyone that I know is looking for a car to come see you and your team! Your great people! More

A Really Great Salesman Bernie is a wonderful salesman . He truly cares about his customers and goes above and beyond . We have purchased two vehicals from Bernie and each Bernie is a wonderful salesman . He truly cares about his customers and goes above and beyond . We have purchased two vehicals from Bernie and each time it was an easy pleasant experience . We will be back . Thanks Bernie !!! More

For Great Service see Mark Armato I purchased my Taurus (new) at this dealership. I usually don't go back to the dealer for service; .however, they had a special on service so I decid I purchased my Taurus (new) at this dealership. I usually don't go back to the dealer for service; .however, they had a special on service so I decided I would go there once. I had the good fortune to meet Mark Armato. Mark is the best service person I have ever dealt with and that covers a lot of years, a lot of different brands and a lot of dealerships. I purchased my first new vehicle in 1964. My '08 Taurus has never been anywhere else for service so obviously I have been well pleased. More

I recently had my Explorer in for some unexpected repairs. I had a fantastic experience dealing with Mark Armato. He was easy to work with, not at all pushy or salesman like, and took the time t repairs. I had a fantastic experience dealing with Mark Armato. He was easy to work with, not at all pushy or salesman like, and took the time to make sure that i was satisfied with the work done on my vehicle. Can't ask for better service! More

I would like to let you how nice the service representative _Mark Armato was. He is a pleasant person to deal with. I appreciate people like him who actually act like they like their job. Thanks representative _Mark Armato was. He is a pleasant person to deal with. I appreciate people like him who actually act like they like their job. Thanks for the good experience. More