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Key Ford of Rockland
Thomaston, ME
134 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 134 reviews
April 28, 2024
I have had many problems with my car. Now the back side window will not go down. Now the back side window will not go down. More
by naynay0564
Verified Customer
Helpful April 26, 2024
Each time that I contacted this dealership, I was met with professionalism and courtesy. At this last appointment, Key Rockland was able to fix an ongoing issue. I look forward to our continued relat with professionalism and courtesy. At this last appointment, Key Rockland was able to fix an ongoing issue. I look forward to our continued relationship. More
by marga621
Employees Worked With
Noah Hutchinson
April 24, 2024
I had a good experience when buying my car. They helped get a lot of paperwork done over the phone. They answered my questions about the financing so I could pick the lender I wanted. The gu They helped get a lot of paperwork done over the phone. They answered my questions about the financing so I could pick the lender I wanted. The guys were great and helpful and friendly . Ryan is a cool guy! More
by melissacain3
April 24, 2024
Very pleasant buying experience, everyone is very pleasant and helpful. Great options for vehicle purchase. pleasant and helpful. Great options for vehicle purchase. More
by Hutch1996
April 21, 2024
It was the best experience in my years of buying a new car ...I buy ever 3 years ..Ryan is amazing!!! Will definitely go back in 3 years ... car ...I buy ever 3 years ..Ryan is amazing!!! Will definitely go back in 3 years ... More
by kobesmom1201
April 20, 2024
Service is great. Not associated with this visit or service department but manager does not return calls timely or as promised Not associated with this visit or service department but manager does not return calls timely or as promised More
by P_wotton
April 20, 2024
Friendly almost family based towards customers all we came in contact did super job. Will come back a will highly recommend. Dealership made it pretty smooth from start to finish. Great building a set came in contact did super job. Will come back a will highly recommend. Dealership made it pretty smooth from start to finish. Great building a set up for viewing vehicles. More
by skip gray
April 19, 2024
The Key Ford dealership in Rockland has top notch customer service especially Nick Jones he made a customer out of me for life. customer service especially Nick Jones he made a customer out of me for life. More
by Np7897
April 18, 2024
Very supportive,helped me a lot with advice & “rides”. Plus the quality of work is excellent.Every body in the service department were very Kind to me. Thank you to Tracey also. Arcy Hamalainen Plus the quality of work is excellent.Every body in the service department were very Kind to me. Thank you to Tracey also. Arcy Hamalainen More
by Ahamalainen
April 18, 2024
After front brake work, experiencing a slight pull to the left while braking. Will monitor for now. left while braking. Will monitor for now. More
by SNOWRLCB
Employees Worked With
