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Roswell INFINITI of North Atlanta

Roswell, GA

4.6
2,626 Reviews
For an unmatched luxury experience with one of the nation's original INFINITI dealerships, visit Roswell INFINITI today. Serving Atlanta, Alpharetta, Marietta, Cumming, Gwinnett, Sandy Springs, and surrounding areas. We now have Shop from Home options and Buy from Home options available. We have a large selection of new INFINITI cars, luxury SUV's and pre-owned vehicles so you can find exactly what you've been searching for. Our team is customer focused, experienced and eager to help with any and all INFINITI sales, service and parts needs. We offer all the popular INFINITI models like the INFINITI Q50, QX55, QX50, QX60, QX80 and more. By consistently providing world class service, we strive to make every customer a customer for life. Give us a call at (770) 625-8500 to set up your visit with us today. We are located a short drive from anywhere in metro Atlanta at 11405 Alpharetta Hwy Roswell GA, 30076. Shop from Home on our website!
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11405 Alpharetta Hwy

Roswell, GA

30076

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Showing 2,626 reviews

December 20, 2018

Great service Appoinment was last minute, but they worked me in. Work was done well, and completed while I waited. Would recommend this service dept to everyo More

by JOHNCHATTIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

December 20, 2018

Car purchase This dealership was efficient and helpful through the process. The dealership corrected an issue immediately relating to the car to make it right! Hig More

by NATBRITT30134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Keller, Elizabeth Marshall
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

December 19, 2018

Awesome salesman and finance officer From my first phone call to my second phone doing research on my needs, I was made to feel like a long time friend. I was never pressured and totally More

by PG7383
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasile Colcer
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at Roswell INFINITI. We hope to see you again for all of your INFINITI needs.

December 19, 2018

Excellent Very Great experience ! All were very well informed and very nice to deal with. Very pleasant experience ! I would recommend them to others. We conc More

by JEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gray, Elizabeth Marshall, Sean Kashani
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We hope you are enjoying your new car. Please come back to see us for all of your vehicle needs.

December 19, 2018

Excellent Visit and Allround Experience Buying a car can be exhausting and stressful at times. Never the case here! Pleasant convo with everyone - friendly, helpful, understanding, respect More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Chernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Marshall
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you for taking the time to tell us about your experience here at Roswell INFINITI. We strive to make sure that our customers receive the best customer service possible. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

December 19, 2018

2017 Infinity Q60 The title and title documentation was sent to the wrong city! they did not take resposability for it. 2 weeks without being able to drive the car. More

by CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 09, 2019 -

Roswell INFINITI of North Atlanta responded

Hi CR, We're very sorry to hear that your paperwork was sent to the wrong DMV and we regret the inconvenience it caused you. The request for a rental car was denied since it was still within the 45 day temporary registration at that time. We've reviewed our processes and verification of DMV addresses to make sure this does not happen again. Regards, Roswell INFINITI

December 19, 2018

New Car The new cars are so different from the old ones, I could have asked the salesman what was addressed what was addressed at the service department. They More

by carol.destiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh , Sean Kashani
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

December 19, 2018

Best customer service This dealership has the best customer service of any other I have ever visited in life. They went above & beyond to make me happy. Definitely 5 star More

by jaybodalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smith
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you for taking the time to tell us about your experience here at Roswell INFINITI. We strive to make sure that our customers receive the best customer service possible. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

December 19, 2018

Great Jack was great in keeping me in the loop and was very efficient with the whole process. They provided a loaner since the part needed to be ordered an More

by JWHITESMOM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

December 19, 2018

Best customer service Everyone at Roswell Infiniti is polite and helpful but I continue to go back because Mark in service always goes above and beyond. Never acts like I'm More

by JSWIMS74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, especially Mark, thank you for such a kind review! We are thrilled that you enjoyed your experience with our Service Department. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you from the Roswell INFINITI Team!

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