Roswell INFINITI of North Atlanta

Loving my ride It’s officially been one year since I bought my Q40 from Roswell Infiniti. I could not be more happy with my car or the service provided by their I me It’s officially been one year since I bought my Q40 from Roswell Infiniti. I could not be more happy with my car or the service provided by their I mean my dealership. They wife will be looking for a new car in about a year and they have found a repeat customer in me. The personalized attention is fantastic. Thanks for everything! More

Oil Change Escalation I pay a premium for an Infiniti oil change already and have made this choice since purchasing the vehicle new from Roswell Infiniti. Then I looked at I pay a premium for an Infiniti oil change already and have made this choice since purchasing the vehicle new from Roswell Infiniti. Then I looked at my bill closer that turned into $180. Top of fluids at any other oil service center is N/C. Infiniti = $4.99 for wash solvent and I know it wasn't low because I never use it. The real ripoff occurred when I finally decided to let Infiniti change the cabin filter. $112 to replace a filter you had already pulled to show me how dirty it was. And $50 for a filter that I can buy for $15-$25 (most expensive I could find). Shame on me for approving it. But a reminder to be a more informed consumer, More

Seamless & Fantastic Very few companies, these days, provide the impeccable customer service I received from start to finish, at Roswell Infiniti. Rushdi provided the best Very few companies, these days, provide the impeccable customer service I received from start to finish, at Roswell Infiniti. Rushdi provided the best car buying experience that I have ever been a part of. I will definitely recommend Rushdi & Roswell Infiniti to my family & friends More

Great experience Josh Andrews was a surprise to deal with. Not your typical “car salesman.” He was very professional but personable. We hadreturned to the dealership Josh Andrews was a surprise to deal with. Not your typical “car salesman.” He was very professional but personable. We hadreturned to the dealership after a couple of months to possibly purchase since he was so nice when we looked before. Purchased the car we wanted and the experience was great. Reginald was great to deal with also. Highly recommend. More

Great service I bought my QX80 from them, and take I in for service. They have always been so nice and helpful. I would definitely recommend them. I bought my QX80 from them, and take I in for service. They have always been so nice and helpful. I would definitely recommend them. More

This is how buying a car should be. As we all know, the process of buying a vehicle can often be riddled with stress, intimidation, uncertainty, and confusion. I expected to be met with As we all know, the process of buying a vehicle can often be riddled with stress, intimidation, uncertainty, and confusion. I expected to be met with the typical things we all associate with used vehicle sales like slick sales pitches, unscrupulous negotiation tactics, and unrelenting pressure to make a deal. At this dealership, I could not have been more wrong. My salesman, Sterian Franc, was absolutely fantastic. Even on a busy Saturday morning, Sterian made me feel welcome and relaxed. He understood what I was looking for in a vehicle, and navigated me toward the vehicle that was perfect for my needs. He walked me through all of the vehicle's features and explained how each worked during our test drive. He never once pressured me to make a decision and took his time to make sure I fully understood the trade/purchase process its entirety. Working with Sterian was like hanging out with an old friend, and there was no doubt in my mind that he had my best interest at heart. Sean Kashani is another gentleman who made a positive impression on me. Our main point of discussion concerned the CPO warranty and other programs available to me. He didn't just throw a warranty booklet at me and tell me to read it over while he went to go get a cup of coffee. He did the complete opposite. He explained what was covered under the current warranty and compared that coverage to other warranty options with a focus on commonly overlooked components that were more prone to issues and expensive repair costs. I explained that my goal was to find a car that would last for several years, so he and I worked together to find the most practical and cost effective means of achieving that goal. I left his office with total confidence that my vehicle would be protected for years to come. Last, but certainly not least, was Rob Pruett. The first time I spoke with Rob was about my trade. Honestly, I think he knew more about my vehicle than I did. I expected him to be knowledgeable, but frankly, I was just impressed with how much he knew. When we moved on to the point where we could discuss numbers, he backed up his offer with research that he both presented and explained to me. The best part was that his data lined up perfectly with my own research. The man knows his cars and he certainly knows the market. Later on, Rob met up with me again to check on things. I took the opportunity to bounce a few more questions I had off of him, and he answered every single one. Overall, I could not be more pleased with the above three individuals. They were professional, down to earth, knowledgeable (but certainly not arrogant), and most of all, they were fair. I walked into the dealership initially feeling nervous and apprehensive, but I left feeling well taken care of and confident that I had made the best decision for me and my family. These three gentlemen are the right men for the job, and if anyone reading this has the opportunity to work with these guys, you'd be selling yourself short if you didn't at least give them a call. You will not be disappointed. More

First time The overall experience was good but once we finalized the deal options that were offered did get done. Unhappy with them not honoring the original dea The overall experience was good but once we finalized the deal options that were offered did get done. Unhappy with them not honoring the original deal. More

Excellent experience! I live near INFINITI of South Atlanta and have always taken my previous INFINITI to that location. Both locations are awesome, However, I really love I live near INFINITI of South Atlanta and have always taken my previous INFINITI to that location. Both locations are awesome, However, I really love the friendly environment and the associates at this location. I was in and out before 9:30 am. Excellent customer service. More

Great Service I am very pleased with the service I received @ Roswell Infiniti of North Atlanta. I absolutely love my pre-owned Infiniti G37. Excellent quality of I am very pleased with the service I received @ Roswell Infiniti of North Atlanta. I absolutely love my pre-owned Infiniti G37. Excellent quality of vehicles to choose from. Special thanks to Quinton Burns, Derrick Baker and Sean Kashani thank you for getting the job done, I really appreciate it. I will definitely tell all my family and friends you guys are "Number 1" More

Very helpful If it wasn’t for this guy I wouldn’t gotten the deal I received today . We went through a lot of loops , and he got me in . Thanks Anthony! If it wasn’t for this guy I wouldn’t gotten the deal I received today . We went through a lot of loops , and he got me in . Thanks Anthony! More