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Roush Honda
Westerville, OH
6,097 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned.
Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation.
We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 6,097 reviews
October 15, 2018
good place to buy The salesman, Lee, was well versed and patient in explaining and demonstrating the many features of the Accord EXL, which due to my advance years, se The salesman, Lee, was well versed and patient in explaining and demonstrating the many features of the Accord EXL, which due to my advance years, seems to me like a spaceship. Car handles very well. Braking is assured and strong. Due a lot of highway driving and averaging hi 30's so far before first oil change. Apple CarPlay should be Bluetooth accessible, but once you figure it out it serves nicely. Only installed app I use is maps though. More
by Wil
Employees Worked With
October 15, 2018
Exceptional experence Wow!!! What a great bunch of guys working at Roush Honda. We all had fun, learned a lot, and I got a wonderful deal on my purchase. Wow!!! What a great bunch of guys working at Roush Honda. We all had fun, learned a lot, and I got a wonderful deal on my purchase. More
by Bill
October 15, 2018
Great experience in buying a new car I bought a new 2018 Civic EX through the Costco Auto program. Working with Josie was a great and pleasant experience throughout the whole process. I w I bought a new 2018 Civic EX through the Costco Auto program. Working with Josie was a great and pleasant experience throughout the whole process. I wanted to find out information on multiple trims because I wanted to see what would be available, and Josie was very helpful without being pushy about selecting certain trims or packages. This was the most comfortable and easy experience I ever had in purchasing a new car and I would highly recommend working with Josie. More
by eatfoozles
Employees Worked With
October 15, 2018
Excellent service I have choosen the best car and the best dealer. Parker made sure the process to be smooth. He gave me all the possible advices before taking a deci I have choosen the best car and the best dealer. Parker made sure the process to be smooth. He gave me all the possible advices before taking a decision and helped me throughout. He was always there whether in phone or in person to clarify all my queries. More
by Ruchika
October 15, 2018
Excellent Dealer I worked with Spyros Tabone, he greeted me as soon as I was walking the door. This is my first new car purchase, and Spyros was a straight shooter an I worked with Spyros Tabone, he greeted me as soon as I was walking the door. This is my first new car purchase, and Spyros was a straight shooter and very honest with me the whole time. I found the perfect fit for what I needed and give Roush a 10/10! More
by Mattboughtanaccord
Employees Worked With
October 15, 2018
Wonderful experience... For the first week at least. I had to change this review of mine, I left the Roush Honda thinking everything went great. I did the review and gave them 5 stars, per Shawn Risner’ I had to change this review of mine, I left the Roush Honda thinking everything went great. I did the review and gave them 5 stars, per Shawn Risner’s request. But, what I didn’t know is that after everything is signed, that is when they begin messing with you. I was owed a large check due to having my trade in almost paid off and I was moving to a lease. I was told that I would receive my check in 7 to 10 days. Well I didn’t hear anything, so I figured I would contact Roush Honda at day 12 to get the status of my check. I was told, well sir, there is a problem. “We” accidentally sent the full trade in amount to your previous loan company instead of just the pay off. Now, “we” have to wait for the previous loan company to see all funds clear, then they will send you a check for what was over paid. After another week I started asking for updates again. My emails were ignored. I ended up having to send out a blanket email to all management members to get one person to reply. Casey Brindley ended up contacting the loan company and asking them to expedite it. I finally got an apology from the Casey. Little late but whatever. One week later, I still didn’t have my check. Time for more emails. Casey actually tried to blame the previous loan company. I had to remind Casey that Roush Honda was the issue, not the previous load company. I went to the Westerville Police department and filed a Police Incident Report. Roush Honda was not happy about that one, but I had given them more than enough time to get me my money. I ended up getting my check 26 days after the transaction. Had this been turned around and I had owed Roush Honda over $11,000, and sent my check to a different automobile dealership, they wouldn’t have waited for 26 days for that other dealership to give them their money. They would have sued me and or had my new car repossessed. I am sure that “sorry” wouldn't have been good enough either for them either. So, why is it ok for them to do it to me? It is not. I nicely expressed my dissatisfaction in this whole process and how I will not to go back for service or any other reason, and they didn’t seem to really care or offer any incentive for me to return. Therefore, I will not go back. I purchased from Roush Honda because I wanted to give the local company the business and I thought it would be nice to not have to drive as far for service and such, I was wrong. I suggest staying away from Roush Honda. There are plenty of other local Honda dealerships. Roush Honda and everyone that works there is the definition of lie in your face, just trying to make a quick buck, automobile dealer. More
by randd0791
October 14, 2018
Best in the Business Everyone from my sales rep Brian to Mike in finance were amazing. Love Roush Honda and it’s employee owners. Will recommend friends and family Everyone from my sales rep Brian to Mike in finance were amazing. Love Roush Honda and it’s employee owners. Will recommend friends and family More
by OdysseyGuy
October 13, 2018
Spyros is very honest and a straight shooter. I like that. He presnted me with several options and offered me great advice. I Highly recommend Spyros and Ro is very honest and a straight shooter. I like that. He presnted me with several options and offered me great advice. I Highly recommend Spyros and Roush More
by RL492
Employees Worked With
October 13, 2018
It was the best and easiest purchase. Otios is a great person I would definitely recommend this dealer and this dealership to anyone. Thanks again otis for everything and i will be back fo Otios is a great person I would definitely recommend this dealer and this dealership to anyone. Thanks again otis for everything and i will be back for sure More
by Emilio
Employees Worked With
October 12, 2018
Loyal Family Dealer My uncle has leased multiple vehicles with them and has a long standing relationship with one of the managers Cameron. Simply because I was his niece My uncle has leased multiple vehicles with them and has a long standing relationship with one of the managers Cameron. Simply because I was his niece they gave me a great deal on a CR-V and bent over backwards to accommodate my needs (especially as an active duty military member). They made the process quick and easy and treated me like family. They even let my dog come into the dealership with me while I signed paperwork! They are respectful and do not put pressure on the client to do anything they are not comfortable with. I strongly recommend them and if I get another Honda when my lease ends I will return to them for the sale. More
by mngatto
