
Roush Honda
Westerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Positive experience. Very positive experience, Everyone at the dealership was extremely friendly and helpful. I received a price on the internet before I was contacted by Very positive experience, Everyone at the dealership was extremely friendly and helpful. I received a price on the internet before I was contacted by Jan. More
Best car buying experience! I have purchased several vehicles in my life, but this was by far the best experience I've had at a dealership. From start to finish, from sales to I have purchased several vehicles in my life, but this was by far the best experience I've had at a dealership. From start to finish, from sales to finance, everything was amazing. More
Shawn ...great job! I just recently purchased a CR-V EX from Roush Honda. Shawn made my experience so easy and comfortable. Before I even test drove the CR-V Shawn ask I just recently purchased a CR-V EX from Roush Honda. Shawn made my experience so easy and comfortable. Before I even test drove the CR-V Shawn asked me what my priorities were in a new car. Being in the over 70 age bracket and loving taking the grandkids on outings I mentioned "safety' as my first concern. Once I test drove the CRV I knew it was what I wanted! However Shawn did not pressure me and made sure I could continue to take my time with any decisions and that it was a personal one for me! By far his best attribute besides knowledge of product is his patience !!!! All those safety features come with a learning curve attached! He was extremely sensitive to my processing all the new features !! He demonstrated, let me do hands on , and set an app on my i-phone which thoroughly explains all features! I am loving my new car! Ai cannot thank Mark Zolendziewski enough for making the financial side of the deal so easy! i appreciate his personal touch and expertise with the transaction! More
Friendly, courteous service. Doug and Jeff went above and beyond normal business hours to help us purchase a used car. It's this kind of exemplary service that leaves a positive Doug and Jeff went above and beyond normal business hours to help us purchase a used car. It's this kind of exemplary service that leaves a positive lasting impression on potential car buyers. More
we were treated as adults! They answered our questions even if they felt that we should have known the answer. They were thorough and took the time to explain the function so w They answered our questions even if they felt that we should have known the answer. They were thorough and took the time to explain the function so we could understand them. I don't know how they could have improved the way we were treated. More
Great experience! This was the easiest experience I have had at a dealership. This is my first Honda and my first time leasing a car. I now know why Honda makes custome This was the easiest experience I have had at a dealership. This is my first Honda and my first time leasing a car. I now know why Honda makes customers for life. More
Great experience and people Jan was great. She wasn't a "pushy" car sales person. She was nice and just took us through the offerings they had available and allowed us to pick Jan was great. She wasn't a "pushy" car sales person. She was nice and just took us through the offerings they had available and allowed us to pick what we wanted. When prompted with questions, she was able to find the information. She provided pricing on a number of vehicles and looked into inventory that was available for specific requests. Mike was rather matter of fact, provided us with what we wanted rather than trying to be pushy (as we normally hear of from the finance guys), he didn't try and convince us to get more than what we needed. When we realized we made a mistake on one of our selections-- he was quick to remedy it. More
Purchased a new 2018 Accord Great experience, knowledgeable sales person ,Jan Wililkins, explained all the features and options. Rough gave us a great price with no haggling ove Great experience, knowledgeable sales person ,Jan Wililkins, explained all the features and options. Rough gave us a great price with no haggling over the price. More
They had our back Told them at Roush Honda I was looking for a cheap cheap cheap car for my brother who is disabled. Nothing on the lot in the price he could afford Told them at Roush Honda I was looking for a cheap cheap cheap car for my brother who is disabled. Nothing on the lot in the price he could afford so Tim recommended I visit their other lot. We were amazed with what we got and we didn't even have to heckle over the price!!! It was priced to sell and there was no reason to heckle. The van will be perfect for a wheel chair or walker and we are so happy. Rouse employees were all working together to answer our questions and they really had our backs!!! Those folks gave us fast friendly service with no sales pressure at all. They made sure there was a vehicle we could afford at the other lot with low miles and we felt so blessed. They really changed our opinions of "used car salesmen"and they even held the vehicle for us!! I highly recommend you visit them if you have special transportation needs because they are straight up honest guys who really do care. More
The Way Car Buying Should Be Our lease was coming up on our 2015 Honda Civic, and our rep Lee Cohen was proactive in reaching out to us to talk to us about our options. He was ve Our lease was coming up on our 2015 Honda Civic, and our rep Lee Cohen was proactive in reaching out to us to talk to us about our options. He was very thorough on advising us on all of our options, and went out of his way to secure the deal that we were looking for. We ended up picking out a brand new CR-V. On Lee's recommendation, we filled out the paperwork on Roush's website the night before our appointment. This made the whole process a lot smoother day of. Lee had everything prepped and ready to go. The showroom is expansive and clean, with complimentary coffee and free WiFi. Everyone we interacted with on the floor and in the office treated us with kindness and appreciation. Lee gave us a thorough explanation of the features, and we were out the door in under two hours with our new car! We now recommend Roush (and Lee) to all our family and friends! More