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Route 22 Toyota
Hillside, NJ
1,659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,659 Reviews of Route 22 Toyota
December 12, 2018
Unfriendly stuff They always try to sell you stuff even you don’t need. I would not recommend this dealer for service. They are rude and unprofessional. They always try to sell you stuff even you don’t need. I would not recommend this dealer for service. They are rude and unprofessional. More
by TAR0
Verified CustomerEmployees Worked With
Tom Carrino
December 12, 2018
Customer service They took care of my car. Great customer service overall excellent . Thank you for the service . I look forward for my next visit. Well done They took care of my car. Great customer service overall excellent . Thank you for the service . I look forward for my next visit. Well done More
by OLQ8111
Employees Worked With
Anthony Walker, Najy Kanan, Odyssey The Cat, Keith Oxford, Adriana Gomez, Joy Willis, Tara Grullon , Danny Veli, Indira Marte, Cesar Escobar
December 10, 2018
The staff was very friendly and helpful and very experienced service was excellent people there showed respect they were patient and able to answer any questions and very experienced service was excellent people there showed respect they were patient and able to answer any questions More
by HISSEN2005
Employees Worked With
Omar Awawdeh
December 10, 2018
Great Sales Person Cesar, was very helpful in helping me obtain a car for my youngest son. Will come back to him after the 3 years are up. Great dealership also. Cesar, was very helpful in helping me obtain a car for my youngest son. Will come back to him after the 3 years are up. Great dealership also. More
by HERCULES0
Employees Worked With
Anthony Walker, Luis Pinos, Cesar Escobar
December 09, 2018
Buying a new car Great staff,helpful and willing compromise to make a deal. Trade in my old car for a fair price and I can easily say I am walking out as happy as I ca Great staff,helpful and willing compromise to make a deal. Trade in my old car for a fair price and I can easily say I am walking out as happy as I can More
by Emad Armanious
Employees Worked With
Kurt Clark
December 08, 2018
This service center delivers what they promise you. My experience so far has been a complete 360 from the meek and disappointing experience I was accustom to at Toyota Universe service center located on My experience so far has been a complete 360 from the meek and disappointing experience I was accustom to at Toyota Universe service center located on RT 46 in NJ. Toyota on RT 46 would take my vehicle in for repair, 2-3 days I would not here a peep on my vehicle status. I would then call, no one would have a clue who I am or what I’m talking about? When I finally received my vehicle back, there lays someone food and beverage in my vehicle as well as the tools that was use to make repairs. My hood on my vehicle is now broken so I have to bring my truck back again so they could repair at they’re expense. This was one of many incidents I experienced at this location. My experience at this Toyota service center I would describe, “Excellent”. For example: I call to set up a appointment, I bring my vehicle in and someone consult with me immediately. They diagnosed my vehicle within a couple of hours. Provide me with a loner vehicle while they make repairs. After repairs are done, they notified me. I pick my vehicle up with no hidden surprises such as food and beverages in my vehicle or no new repair discover because someone at the service center broke it and tried to hid it. I make payment on my invoice and my car and myself live happily ever after. Simplicity, is a beautiful thing! I would recommend this service center to anyone my eyes could lay sight on. Even if your not driving a toyota! Thank you team! More
by Ssphantom75
Employees Worked With
Raul Urges
December 07, 2018
2015 4 runner Raul was very thorough and attentive to all of my needs. He makes sure that my truck has all its scheduled maintenance and that is I am aware of all c Raul was very thorough and attentive to all of my needs. He makes sure that my truck has all its scheduled maintenance and that is I am aware of all charges More
by LINO12
Employees Worked With
Raul Urges
December 07, 2018
If I could give them no stars I would This was the worst service I have ever had in my life. I will not purchase anything or have this dealer service my cars ever again. They were rude dis This was the worst service I have ever had in my life. I will not purchase anything or have this dealer service my cars ever again. They were rude disrespectful and unprofessional More
by XTRAIVY
Employees Worked With
John V and his supervisor. , Tom Carrino
December 03, 2018
Everyone I dealt with was wonderful! I love the way the service advisor and technician showed me what was wrong with my car and made sure I understood how they would fix it and how long t I love the way the service advisor and technician showed me what was wrong with my car and made sure I understood how they would fix it and how long they expected it to take. They also updated me when there was a change due to parts delivery issues. I really appreciated the loaner car. With 3 kids, a loaner is a must! More
by SiennaMom
Employees Worked With
Mike Ventura
December 03, 2018
Unexpected services!!! I came for an oil change and they saw a broken hose where antifreeze was spraying...I did not notice and the care manager Steve relayed he could not l I came for an oil change and they saw a broken hose where antifreeze was spraying...I did not notice and the care manager Steve relayed he could not let me leave with such a serious issue and I am glad. He even worked with me on the bottom line. I am so thankful!!! More
by SINECA
Employees Worked With
I can not remember the tech who worked on my car. , Steven Jefferson
