Rowe Westbrook

Seth Taylor was very helpful and helped me get my brand new car and was honest and great at listening and meeting my needs. One of the best experiences I have had buying a car and he kept things 100% hones new car and was honest and great at listening and meeting my needs. One of the best experiences I have had buying a car and he kept things 100% honest and transparent which I genuinely appreciated. I absolutely love my new car and could not have had a better Sales representative help me he made me feel helped and welcome and all my needs were met 100 percent. He went the extra mile and made sure I was getting a blue car and turned out finding me my favorite shade of blue and it has all the bells and whistles which is even cooler. He had a great sense of humor, an amazing personality, very personable, friendly and helpful. He made sure that everything was clear and showed he cares about the customer's satisfaction and understanding in addition to the sale. He took the time to make sure I truly understood what he was saying and that I was getting the best deal for my time and money. Seth made sure that all my accomodations I requested were met and made sure to explain clearly what things meant when I didn't understand it. He made sure the process went smoothly and in a timely manner and he even made sure to call me the minute my car arrived and that it was all ready for me when I came to pick it up. He was very knowledgeable and when he wasn't 100% sure about something he was at least honest about it which I appreciated. He took the time to follow up and make sure if I had any questions after getting to drive my car for a few days that I knew he was available to answer all my questions whenever I had any. Overall I would have to say a completely amazing and successful experience thanks to Seth Taylor. More

I had an excellent experience with Rowe Hyundai. Seth was very helpful both before and after the lease of my Tucson. Financing was easy and stress free. Seth was very helpful both before and after the lease of my Tucson. Financing was easy and stress free. More

My family worked with Lou and had a wonderful experience. We had our 2 year old son with us and everyone was so friendly and kind. Jason, another salesman even gave him a matchbox car! We went in looking to We had our 2 year old son with us and everyone was so friendly and kind. Jason, another salesman even gave him a matchbox car! We went in looking to check out two vehicles which we had the opportunity to test drive. The experience was great and the process was easy. Lou was great with our son and he had a blast at the dealership. It was a great experience overall and we recommend Lou and the team at Rowe Hyundai to another looking for a great car buying experience. More

Matt was a pleasure to work with! Very knowledgeable, personable, pleasant, Not pushy! Love my new Ford Escape..Thank-You Matt for making this a great experience! Very knowledgeable, personable, pleasant, Not pushy! Love my new Ford Escape..Thank-You Matt for making this a great experience! More

Upgraded from an F150 to a diesel F250. Very knowledgeable and helpful throughout my experience. Very knowledgeable and helpful throughout my experience. More

Rowe Ford in Westbrook, Maine was just what I needed. I went to test drive a truck and when I got there I talked with Lou who is a salesman. When I was undecided we talked about my options and in the end I went to test drive a truck and when I got there I talked with Lou who is a salesman. When I was undecided we talked about my options and in the end I went home with a 2022 Ford Explorer XLT. I'm super impressed with the knowledge Lou had about the vehicles and Rowe Ford went above and beyond to get me into that SUV. 5 Stars from me and highly recommend Rowe Ford!! More

Thank you Matt and Rowe Ford for the great experience in the purchase of my new F250. Ford kept me updated throughout the process and I am very pleased with my new truck. Ray the purchase of my new F250. Ford kept me updated throughout the process and I am very pleased with my new truck. Ray More

We have been searching for a used Ford truck F-150, preferably a Lariat, one that may have just come off lease. We have searched online and gone to view/test drive at numerous local and not so local d preferably a Lariat, one that may have just come off lease. We have searched online and gone to view/test drive at numerous local and not so local dealerships. Recently we found a Lariat online at Rowe’s that we wanted to see along with a King Ranch that truly caught my husband’s eye when viewing online. We met with a very knowledgeable and personable salesperson, Daniel Otieno. Although the Lariat was no longer available, the King Ranch was and Daniel kindly proceeded to get the vehicle ready (cooled down due to the high temps we were experiencing) for a test drive. Daniel pointed out many of the various options included in this model to make certain we became acquainted more quickly with this vehicle. Unfortunately, we both felt it was simply too large (especially for me) and sadly for Daniel, no sale was made. Subsequently, we found and purchased a vehicle in NH. However, we both feel that Daniel was the most effective sales person we have dealt with during our quest for our new vehicle. I found that he was the only one that truly knows his products inside and out and clearly explains the differences in the options— this is vitally important to me. It seems that sales personnel of his caliber are few and far between - Why is this? I tend to have little patience with sales people who cannot answer reasonable questions. Thus, I am pleased to write this review of Daniel Otieno, a top quality sales professional, and hope one day to seek him out for a future sale. Good luck to you Daniel and keep up the good work! More

I recently bought a used car with Rowe Ford. Dealt with Susan. I am autistic and unable to make phone calls. I sometimes have to stim (hand flapping, strange mouth noises, rocking, repeating wor Dealt with Susan. I am autistic and unable to make phone calls. I sometimes have to stim (hand flapping, strange mouth noises, rocking, repeating words that are in my head) and while I am extremely intelligent, it takes me a lot of time to process information and I have a hard time thinking under pressure. I say all of this because I was blown away by the service I received at Rowe Ford. I was not pressured, I was not looked at strangely by ANY of the staff, they worked with my inability to talk on the phone, they explained everything that I needed explained, Seth took my incessant questions like a champ and was very professional and helpful before I even came in, and during the purchase Liz was even sweet enough to warn me about the loud printer before she fired it up. I love my car and I can't express enough how wonderful they were. It's not often that I get to just be myself and still be treated with respect and dignity as a full grown adult. Thank you Rowe Ford. More