Rowe Westbrook

I bought two cars from this dealer over a three-day period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. My initial contact was with Jason Burns, who sold me the Sonata; and I also worked with Jim Joys (Jason was on vacation), who sold my son the Mariner. The experience of working with both gentleman was nothing but positive in every way. The sales manager, Mike Jeffers, was a straight shooter, which made it very easy for me to decide to buy two cars in record time. I had originally planned to shop at other dealerships, but my confidence in Jason, based on my first meeting with him, made that unnecessary. Jason made such a strong first impression, I expected to hold off buying a car while he was off on a very short vacation. I found Jim Joys, however, to be an excellent salesman, and was very comfortable closing on my son's car with him. In sum, they have a first class team at Rowe Westbrook, and I would not hesitate recommending them to anyone shopping for a new or used vehicle. Thanks, guys, my son and I love our cars. More

I had a very good experience with Jason at Rowe. He quickly understood my needs and did not try to sell me anything that was not based on my needs. He was efficient and got me the best deal in the quic quickly understood my needs and did not try to sell me anything that was not based on my needs. He was efficient and got me the best deal in the quickest way possible. He made the actual closing process as quick as possible. He was well prepared. He did a quick follow up a few days after I brought the car home. I was very pleased overall. Now I will see how effective the service department is as I own this vehicle. I hope the service is as good as the sales. Rick Klausner. More

Kevin and Ray were both excellent in helping me achieve my goals. They were both very friendly and took time before, during, and after the sale to ensure that everything was all set and I had what I needed my goals. They were both very friendly and took time before, during, and after the sale to ensure that everything was all set and I had what I needed. I appreciate the dedication when so often, sales people tend to drop the more complicated sales such as mine and focus on getting more sales that may require less effort. I would definately reccomend and will be using this dealership again! Thanks to Kevin and Ray! More

Ken and his team worked quickly with less than a perfect situation to make a successful outcome. My credit options were few but Ken found me the right truck. situation to make a successful outcome. My credit options were few but Ken found me the right truck. More

There is always that sense of anxiety when walking into a car dealership. Had a horrible experience at another dealership, so was reluctant on pursuing another. I did NOT feel this way here. The facility was car dealership. Had a horrible experience at another dealership, so was reluctant on pursuing another. I did NOT feel this way here. The facility was very clean, greeted by friendly staff, and had a great selection of vehicles. I feel very fortunate for having the oppotunity to do business with Ken S. He took the stress out of a stressful process. Best personality , actually made buying pleasurable! I have one happy Mom ...thanks to all involved!! More

I had a great experience going through this dealer for my 2012 Hyundai Accent. They really worked with me to get me the car I wanted for the price that I wanted! If you're looking for a place to buy a Hyun 2012 Hyundai Accent. They really worked with me to get me the car I wanted for the price that I wanted! If you're looking for a place to buy a Hyundai, I'd look at Rowe Hyundai Westbrook first! Cynthia made sure everything was all set before I drove the car off the lot and worked hard to get me a great deal! More

I really enjoyed dealing with Kevin Callnan. I sent a request on the net friday night and Saturday morning he replied back.I went to meet him and he knows his stuff.I liked what they offered me for my tr request on the net friday night and Saturday morning he replied back.I went to meet him and he knows his stuff.I liked what they offered me for my trade and any issues have been taking care of.I will do it again when I'm ready. More

My experience purchasing a used car at Rowe was very positive. I shopped intensively for two days, talked to a lot of salespeople at a variety of dealers, and test drove many cars, and Rowe was my favo positive. I shopped intensively for two days, talked to a lot of salespeople at a variety of dealers, and test drove many cars, and Rowe was my favorite place by far. Jim was really low-key. He trusted me to take the cars out by myself, he was honest about what the cars were worth, and he avoided all high-pressure sales tactics. In the end, I felt that I got the car that I wanted for a fair price in a process that actually proved fun. I would highly recommend Rowe and Jim in particular. More

Very good overall experience from sales to financing.Very professional and accomidating.No pressure I would definetly recommend this dealership to any one who is in the market for a new vehicle. professional and accomidating.No pressure I would definetly recommend this dealership to any one who is in the market for a new vehicle. More

I was very impressed with the service I recieved from ken. I wanted a grey hundai elantra with grey interior and there wasn't one on the lot. Ken the salesman worked very hard to find the exact car I wan ken. I wanted a grey hundai elantra with grey interior and there wasn't one on the lot. Ken the salesman worked very hard to find the exact car I wanted. I am very happy with my new elantra and would recommend Rowe Ford and Ken my salesman to anybody looking for a new or used vehicle. More