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Royal Automotive

Vestavia Hills, AL

4.9
1,054 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,054 reviews

October 07, 2017

Excellent My first visit and was welcomed without any pressure. Matt was very interested in listening to my vehicle requirements and was diligent in pursuing m More

by Carolyn is z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Royal Automotive responded

Janice, I cannot thank you guys enough for working with me here at Royal. I'm so happy to have met you both and that I was able to help you purchase a vehicle that meets all of your requirements and exceeds your expectation.

October 07, 2017

Awesome My salesman Pat Jackson was very informative and knowledgable of the GMC Sierra. Pat Jacksons is a no hassle salesman and easy to work with...I enjoy More

by Michael Lockhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Jackson
October 07, 2017

Don makes the car buying experience enjoyable! Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with y More

by Alan & Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2017

From Salesman to Friend Matt started out as a salesman and is now one of my close friends. If you need a used car go see my friend Matt Morgan :) More

by TAMRA DAWN MCMANUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Royal Automotive responded

Tammy, you are absolutely amazing. I am happy to have the pleasure of meeting, and working with you over the past year to fulfill your vehicle needs. You are not only a great person, but an awesome friend. -Matt Morgan

October 05, 2017

Great experience The folks at Royal Automotive were great to work with. We had a great experience and would highly recommend them to family and friends. The price was More

by Rick M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Roberts
October 05, 2017

Exceptional attention to the customer ! Allen and Aaron " Team Volvo " made by buying experience quick, easy and painless. I will be back again and highly recommend them to my friends ! More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2017

excellent buying experience Being my first car I've ever bought without help from my parents ,I was very nervous when I began my search. After meeting with Matt Morgan I felt at More

by Lily22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2017

Great experience Don was straight forward. He wasn't pushy or salesy, he just told it like it is. I left a deposit and planned to pick up the car the following week, b More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ketchum
October 04, 2017

Easiest car buy we've ever had Royal is an excellent dealership. Buying our new Buick SUV was very easy. Salesman was very knowledgeable. Also their service department is excell More

by Stthomas108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Roberts
October 04, 2017

Great salesman Quality salesman, fair price, friendly people throughout the dealership. Convenient location, outstanding selection with all types of cars, trucks and More

by Mikedunn20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.