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Royal Automotive

Vestavia Hills, AL

4.9
1,054 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,054 reviews

May 20, 2022

Royal Volkswagen was an incredible dealership to work with. Dustin Shears, Matt Morgan, and Chase Murphy were very professional, and personal. I highly recommend anyone looking for a VW to give them a ca More

by Stefan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shears
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

My go to dealership. We have been and leasing cars from Royal for 15 years. Sales is always welcoming and efficient. More

by jcrawford7670
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Considering there's a Volvo dealership 5 miles from my house. Allen and his team are worth the 90 minute drive. More

by jabaridowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

The whole process was quick and painless. They gave me a fair deal. Highly recommend. More

by todd56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Carter Ward was great. The experience was quick, easy, and painless. Would definitely recommend Carter and Royal Automotive. More

by matt.g.english
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Flew in on a Monday morning. A salesman by the name of Carter Ward personally picked me up and drove me to the dealership. The transaction was as easy and painless as could be. C More

by dptaylor91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

They exceeded every expectation I had! ! I did a trade in and the transaction was so easy, fast and they were so polite and I got a free tank of gas!! Shop here you won’t regret it!! More

by ashfred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2022

My experience at Royal was awesome. Carter was awesome. No pressure like other dealerships I've been too. As soon as we pulled pulled Carter greeted us and jumped right into things. Goi More

by heyjim80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

Parker pulled a car out for me after it had already been put up for the day. The whole experience was great. He had me in and out from the test drive to pulling off the lot in little over an hour. No hassle More

by scotth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Made contact with Chase Murphy, gave my trade information to him and he never responded. I even send several follow up emails and still no reply from dealer. More

by warrenjohnston
Recommend Dealer
No
Employees Worked With
Chase Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Murphy
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