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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
February 04, 2021
I simply went in today for an oil change on my Tiguan. Really, I expected a long, long wait but the whole appointment only took an hour. The service associates were efficient and friendly. Really, I expected a long, long wait but the whole appointment only took an hour. The service associates were efficient and friendly. More
by Mary S Richmond
Employees Worked With
Will Macoy
February 03, 2021
Had a wonderful experience at the dealership I had talked with Gary the salesman and made the deal drove 5 hrs to dealership. I would recommend this dealership to anyone with Gary the salesman and made the deal drove 5 hrs to dealership. I would recommend this dealership to anyone More
by jcato007
Employees Worked With
Gary Redd
February 01, 2021
Outstanding service by Matt at Royal. Good trade-in value and a great price on my new truck. Royal has always treated my family with the utmost professionalism and fairness. I will always buy my cars from t and a great price on my new truck. Royal has always treated my family with the utmost professionalism and fairness. I will always buy my cars from the Royal team!!!! More
by TW
February 01, 2021
I had the best experience working with Carter Ward & Royal Automative. I told Carter what I wanted and he went above and beyond to deliver it. Royal Automative. I told Carter what I wanted and he went above and beyond to deliver it. More
by njpalmer
Employees Worked With
January 30, 2021
The service department is exceptional. Will got me in and out on short notice. Very professional staff including the shuttle service. I am always pleased! and out on short notice. Very professional staff including the shuttle service. I am always pleased! More
by LauraBusby31
Employees Worked With
Will
January 29, 2021
We bought the Altlas R-line. We had a great buying experience! Everyone was amazing! Thank you Don Thomas for making this such a great experience! experience! Everyone was amazing! Thank you Don Thomas for making this such a great experience! More
by Tracieandkaleb
January 28, 2021
I have purchased numerous vehicles from Royal over many years. They are family owned and the tenure of their sales staff is long. Their service department is good but can be over expensive at times. Their years. They are family owned and the tenure of their sales staff is long. Their service department is good but can be over expensive at times. Their work is always very good. If you want a GMC, Volvo, Volkswagen, or Buick they are the best dealer in North Alabama. I More
by Nose1946
January 26, 2021
Great and friendly service from Royal Automotive. Will Macoy was very helpful as always and I appreciate the level of service provided. See you guys for my next service! Macoy was very helpful as always and I appreciate the level of service provided. See you guys for my next service! More
by Dominicmedici
Employees Worked With
William Macoy
January 25, 2021
Royal is just a name it’s the people that makes me come back great experience they all took time and they did it with a smile back great experience they all took time and they did it with a smile More
by rr303
January 24, 2021
Had a wonderful experience today at Royal Olds. The salesman, Josh Miceli, was so helpful. Loved his energy and determination to make me satisfied with my purchase salesman, Josh Miceli, was so helpful. Loved his energy and determination to make me satisfied with my purchase More
by Johnson
