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Royal Automotive
Vestavia Hills, AL
1,059 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,059 reviews
August 15, 2020
Mr. David Thomas was so helpful and kind to us. He answered all our questions and was so patient with us while we looked for a new car. If you need a car come here!!!! answered all our questions and was so patient with us while we looked for a new car. If you need a car come here!!!! More
by Jc4lf
Employees Worked With
Helpful August 12, 2020
Great service. I was in and out in 20 minutes and during that short period of time, two parts were changed. The office was clean and staff was friendly for it to be a busy Monday. that short period of time, two parts were changed. The office was clean and staff was friendly for it to be a busy Monday. More
by Mae
Employees Worked With
Mccoy
August 11, 2020
Such a wonderful friendly, helpful staff. A very pleasant experience. I highly recommend Royal and the folks who work there. Super clean and in compliance with Covid regulations. experience. I highly recommend Royal and the folks who work there. Super clean and in compliance with Covid regulations. More
by Maryrobertson
August 11, 2020
Mr. Carter was very professional and genuine. He really cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell others about him. More
by anthonyledavis
August 09, 2020
The dealership is a well known reputable establishment therefore we felt our experience would be good and it was. No pressure, friendly, polite salesman & we think we got honest answers to questions. Woul therefore we felt our experience would be good and it was. No pressure, friendly, polite salesman & we think we got honest answers to questions. Would recommend Ed Swanger & this dealer when auto looking. More
by JT & Dee
August 06, 2020
I did an out of state purchase and it went flawlessly, very smooth transaction. I was only in the building maybe 30 minutes. I would definitely refer them to others. very smooth transaction. I was only in the building maybe 30 minutes. I would definitely refer them to others. More
by gsholland1980
August 05, 2020
Carter helped us out so much!! He was patient, kind, & done everything he could to put me in the car I came for. Thank you!! done everything he could to put me in the car I came for. Thank you!! More
by John Criswell
August 04, 2020
Buying a car from Adam Hickman was an awesome experience! Adam was kind, patient, and professional. He answered all my questions. Thanks for everything, Adam! Adam was kind, patient, and professional. He answered all my questions. Thanks for everything, Adam! More
by Happy Rider
August 01, 2020
David Thomas makes it simple and easy when it comes to buying a car. He is as genuine as they come and really cares about putting you in the vehicle you need. buying a car. He is as genuine as they come and really cares about putting you in the vehicle you need. More
by DM
Employees Worked With
July 31, 2020
Carter called us after we requested info on our vehicle online. He was already walking out of the door when we pulled up. Very professional, very kind and very straight forward. online. He was already walking out of the door when we pulled up. Very professional, very kind and very straight forward. More
by calgunnells
Employees Worked With
